Hi, I'm John Michael Bondoc, a Customer Service Professional with over 6 years of experience supporting U.S.-based customers through phone,
My background includes customer service, appointment scheduling, insurance verification, administrative support, and remote operations. I am also interested in dispatcher and logistics coordination roles, with training in Freight Operations and experience managing schedules, customer communications, documentation, and CRM systems.
I can help your business with:
• Customer Service (Phone,
• Appointment Scheduling & Calendar Management
• Dispatcher & Logistics Coordination Support
• CRM Management & Data Entry
• Inbound & Outbound Calls
• Administrative Support
• Insurance Verification
• EHR/EMR & Documentation Management
I am highly organized, detail-oriented, dependable, and comfortable working in fast-paced remote environments. I am eager to contribute my communication, coordination, and problem-solving skills to help businesses improve efficiency and customer satisfaction.
Experience: Less than 6 months
Provided email support, answered customer inquiries, and resolved concerns in a professional manner.
Experience: Less than 6 months
Provided chat support, answered customer concerns, and ensured customer satisfaction
Experience: 2 - 5 years
I have over 5 years of experience in the BPO industry, specializing in customer service, sales, technical support, and collections. I have handled high-volume customer interactions عبر phone, email, and chat, ensuring excellent customer satisfaction and issue resolution. I have strong experience in customer retention, problem-solving, and communication. I am also comfortable handling administrative tasks such as data entry, email management, and CRM updates. I am reliable, adaptable, and committed to delivering high-quality work while supporting business growth.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.