Senior Project/Product Manager

I’ve managed projects from planning through delivery, working closely with management and development teams to make sure work is organized and moving forward. My role usually involves defining scope, breaking work into clear tasks, setting timelines, and keeping everyone aligned throughout the project.

I’ve worked closely with software development teams to take ideas from planning all the way to production. My role usually starts with understanding the business requirements, breaking them down into clear tasks, and working with developers to plan how the system should work. I help organize the work, clarify edge cases, and make sure the team has everything they need before development begins. During development, I coordinate with engineers, answer questions, adjust priorities when needed, and keep everyone aligned on what we’re building and why. I’m also heavily involved in testing and release. I create test cases, perform end-user testing, and work with developers to fix issues before deployment. Overall, my focus is making sure projects stay organized, communication stays clear, and the team can move forward without unnecessary blockers.

I help translate business goals into a clear development roadmap. This usually involves understanding priorities from management, identifying dependencies, and planning the order in which features or improvements should be built so the team can move forward efficiently.

I perform usability testing to make sure systems and features are clear and easy for users to understand. This usually involves going through the product from a user’s perspective, identifying confusing flows or friction points, and providing feedback so the experience becomes more intuitive.

I help set up and configure the systems teams rely on for their day-to-day work. This includes preparing tools, organizing accounts and permissions, and making sure everything is structured in a way that supports the team’s workflow. I also help document setups so systems remain easy to manage as the team

I perform functional testing to confirm that features behave as expected based on the requirements. This involves creating test scenarios, checking different cases and edge conditions, and reporting issues to developers so they can be fixed before release.

Once a process is clearly mapped out, I look for ways to simplify or improve it. This can involve removing unnecessary steps, improving coordination between teams, introducing better tools, or clarifying responsibilities so work moves more smoothly and efficiently.

I create documentation to help teams understand processes, systems, and workflows. This includes internal guides, process documentation, training materials, and step-by-step instructions that help teams operate more consistently.

I map out existing workflows to understand how work actually moves through a system. This usually involves talking with the people involved in the process, identifying each step, and documenting the flow so gaps, bottlenecks, or unnecessary steps become easier to see and address.

I help create training materials and onboarding resources to make it easier for teams to learn systems and processes. This includes writing guides, creating internal documentation, and developing simple training modules that help new team members get up to speed faster and work more confidently.

Many of the projects I’ve worked on require coordination between multiple teams. I help keep communication flowing between developers, operations, and management so work stays organized and blockers are addressed quickly.