GoHighLevel Expert, Lead Generation and Executive Assistant

Comprehensive knowledge and understanding of the Centers for Medicare & Medicaid Services regulations related to Medicare Health plans and Prescription Drug Plans. Demonstrated experience and skill sets with discussing complicated matters over the telephone especially with older persons or persons with disabilities.

Building and automating email sequences, designing landing pages and funnels, managing CRM pipelines, creating reports, and providing technical support using GoHighLevel.

Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf. Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary. Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters.

Responding to incoming customer inquiries and leads to drive sales by identifying customer needs, recommending products or services, addressing objections, and closing deals

Reviews resumes and cover letters to select candidates who meet the hiring criteria. Schedules, conducts, and leads interviews, assessing candidates on their technical skills, experience, and cultural fit within the team and company.

Resolve customers’ enquiries in an efficient and timely manner by understanding their Banking needs,

Call monitoring and providing actionable insights, Maintain and develop internal support and call center quality standards, Map the need for training and onboarding programs and initiate these projects, Hosting calibration sessions to maintain consistency in internal evaluations.