Airene

Windows Server Admin, IT Support & Service Desk, Mobile & We

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.69/hour ($909.09/month)

Bachelors degree

Last Active

April 2nd, 2026 (67 days ago)

Member Since

August 19th, 2025

Profile Description

IT Professional with 15 years of experience in IT support, service desk, and system administration, specializing in Microsoft technologies such as Windows Servers, Office 365, Active Directory, and Exchange. Skilled in troubleshooting, i ---------- management, networking, and virtualization with strong knowledge of ITIL processes. Also experienced in web and mobile development, building Android apps (Java/Kotlin/Flutter) and managing websites on platforms like WordPress, Shopify, and PHP. Recognized as a reliable performer and problem-solver, known for delivering excellent customer service, clear communication, and consistent results.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Extensive experience in end-user support, incident/ticket handling, troubleshooting, and ITIL processes. Recognized with awards for service excellence (HP IT Hero, Maersk Star & Excellence).

Customer Support » IT

Experience: 10+ years

7+ years of dedicated IT customer support experience, with 15 years overall in IT

Office and Administration » Google Workspace

Experience: 10+ years

Proficient in Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet; advanced use of Sheets (formulas, pivot tables, charts) and shared drive permissions.

Other Skills

Software » Mobile Development

Experience: 5 - 10 years

Developed warehouse apps (Java/Kotlin) and LMS apps (Flutter/Dart); integrated APIs, Firebase, Maps, and deployed across multiple clients.

Software » Server

Experience: 5 - 10 years

Managed VMware ESX/VC, Citrix infrastructure, SCCM patching, IIS troubleshooting, and Windows clustering in enterprise environments.

Software » Network Administration

Experience: 5 - 10 years

Hands-on experience configuring switches, routers, VLANs, VPNs, and firewalls; troubleshooting TCP/IP, DNS, and DHCP.

Web Development

Experience: 2 - 5 years

Built and maintained e-commerce and service websites; customized templates, integrated APIs, optimized SEO, and deployed on AWS hosting.

Systems Administration » Windows Administrator

Experience: 5 - 10 years

Strong background in server administration, account management, system deployment, patching, clustering, and Office 365 tenant support.

Basic Information

Age
41
Gender
Female
Website
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Address
Taguig City, Metro Manila
Tests Taken
IQ
Score:  138
DISC
Dominance: 33%
Influence: 17%
Steadiness: 24%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
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