Alijandrea
Customer Support Specialist | Chat, Voice & Sales Expert |Appointment Setter
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $3.80/hour ($552.00/month)
Bachelors degree
Last Active
May 25th, 2026 (12 days ago)
Member Since
July 31st, 2025
Profile Description
I am an experienced Customer Support Specialist with 3 years in both chat and voice-based BPO roles, handling UK and US accounts. Skilled in managing billing, service concerns, and upselling through live chat, inbound calls, and CRM tools, I consistently met and exceeded KPIs in sales, customer satisfaction, and quality assurance.
At Foundever, I managed 60+ chat interactions daily while maintaining high accuracy and empathy. In my voice role, I was repeatedly recognized as a Top Sales Performer, helping clients with billing and plan upgrades while exceeding monthly sales targets.
I bring a balance of customer service excellence, adaptability, and technical know-how, with proficiency in Zendesk, Salesforce, Freshdesk, Google Workspace, and Microsoft Office.
If you’re looking for a reliable, client-focused, and results-driven professional for customer support or virtual assistance, I’m ready to help your business grow.
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Time Management
Experience: 2 - 5 years
Customer Support » Sales Support » Ticket Booking
Experience: 2 - 5 years
Office and Administration » Adaptability
Experience: 2 - 5 years
Office and Administration » Communication
Experience: 2 - 5 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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