Medical Virtual Assistant | Patient Intake | Insurance Verification | Live Scribing
Hi, I'm
I provide reliable back-end administrative patient support so healthcare providers like yourself can focus on what matters most — taking care of your patients and delivering an exceptional patient experience. I am patient-focused, empathetic, naturally friendly, and adaptable, ensuring smooth operations behind the scenes.
My goal for you this year:
Help you run your business smoothly by ensuring accurate billing, seamless patient communication, and timely insurance approvals.
What I do best (Healthcare Admin Support):
Patient care coordination
Patient scheduling & appointment coordination
Patient intake & data management
Insurance verification & pre-authorization
Verify insurance eligibility and benefits
Claims processing
Claims escalation handling
Manage referrals and wait list
Follow up on unpaid or denied claims
Assist with billing & payment follow-up
EMR/EHR data entry & accuracy
HIPAA-compliant record keeping
Prescription refill management
Patient communication & referral coordination
Medical transcription & live scribing
Updating patient demographics & records
Workflow and process documentation
Calendar and
Prepare billing and claims report
Handle patient inquiries and correspondence professionally
Maintain accurate staff schedules and confirmations
Coordinate with healthcare professionals to ensure continuity of care
Maintain organized digital records, logs, and reports
Tools/Programs Proficiency:
Trello, Google Workspace (Gmail, Drive, Sheets, Forms, Meet), Microsoft Office (Doc, Word, Outlook), Slack, Calendaly, Zoom,
Invite me for an interview!
You need a trusted virtual assistant who can handle the details while you care for your patients — I’m ready to support your practice efficiently and professionally.
Why work with me:
Detail-oriented, organized, and able to multitask
Familiarity with insurance verification processes, billing, payment follow-up
Professional, courteous, and proactive in communication and follow-through
Skilled in Gmail, Google Workspace, scheduling tools, and calling systems
Understanding of healthcare scheduling, documentation, billing workflows
Excellent English communication skills (written and verbal)
Reliable computer, high-speed internet, noise-canceling headset, quiet workspace
Able to work different time zones (US, Canada, UK, Australia/New Zealand)
Medical Services, Medical Insurance, Insurance Verification, Patient Care, Electronic Health Record, Medical Scribing, Virtual Assistant, English Speaking, Medical Billing, Medical Knowledge, HIPAA Compliance, Records Management, Appointment Setting, Microsoft Excel, Healthcare, Data Entry, Administrative Management, Scheduling, Administrative Support, Credentialing, Prior Authorization, Client Relationship Management, Attention to Detail, Office and Administration, Critical Thinking, Process Improvement,Executive Assistance
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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