I'm a seasoned ecommerce Virtual Assistant with over 8 years of hands-on experience supporting Shopify, WooCommerce, and Magento stores. I specialize in dropshipping operations, order management, and customer support — and I'm comfortable jumping into fast-paced environments where things move quickly and priorities shift. I take ownership of my work, need minimal supervision, and genuinely enjoy picking up new tools and processes along the way.
Ecommerce & Dropshipping
Shopify · WooCommerce · Magento · AliExpress · Alibaba · Taobao · CJ Dropshipping · Oberlo · Dropified · HyperSKU · DSers · MassFulfill
Order Management & Fulfillment
Order processing · Tracking · Fulfillment · Returns & refunds · PirateShip · Shippo · 17Track
Customer Support
Zendesk · Freshdesk · Gorgias · GrooveHQ · ReAmaze · Zoho Mail · Recharge ·
Productivity & Collaboration
Google Suite · Microsoft Office (Word & Excel) · Trello · Slack · Zoom · Dropbox
Social media moderation
Other Tools
Namecheap · Phoenix CRM · ChatGPT · DeepL · Claude AI
Work Style
Highly adaptable and self-directed. I welcome challenging work because I see every new task as a chance to grow. My goal is simple: get things done efficiently, communicate clearly, and make my client's life easier.
Experience: Less than 6 months
Experience: Less than 6 months
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