General Virtual Assistant

I’m highly organized and able to manage tasks, schedules, and digital files efficiently. I prioritize well, meet deadlines, and keep projects running smoothly with minimal supervision.

Time management is one of my strongest skills. I effectively prioritize tasks, meet deadlines, and stay organized using tools like Google Calendar, Notion, and Trello. I’m confident in planning daily workflows to stay productive and focused on goals.

I have hands-on experience using CRM tools to manage customer data, track interactions, and support sales or service processes. I’m confident in updating records, tagging leads, and organizing pipelines to help teams stay efficient and client-focused.

I have solid experience in email management using Gmail and GMass. I handle inbox organization, respond to client messages, set filters and labels, and schedule follow-ups. I’m detail-oriented and keep communication timely and well-managed.

I use Trello to manage projects, track progress, and organize tasks efficiently. I'm familiar with creating boards, setting deadlines, and collaborating with team members to keep everything on track.

Experienced in handling voice, email, and chat support for Telecom and Healthcare accounts. Skilled in problem-solving, empathetic communication, and using CRM tools to deliver fast, professional, and customer-focused service.

Proficient in using Google Sheets for organizing data, creating basic formulas, and tracking information. I can build simple spreadsheets to support reports, schedules, and task management.

I have basic experience using WordPress, including editing content, updating themes, and managing plugins. I'm still learning, but I'm comfortable navigating the dashboard and making simple website updates when needed.

Familiar with using Google Workspace tools like Docs, Sheets, Slides, and Drive for everyday tasks. I can collaborate, share files, and support team productivity with basic knowledge of each tool.

I have basic tech support experience from my time as a Customer Service Representative in a U.S. telecommunications company. I assisted customers with troubleshooting service issues and guiding them through simple technical steps.