Business development–oriented customer support professional with over four years of experience across fintech, telecommunications, and travel industries. Currently a full-time contractor with SoLo Funds, supporting product adoption, user retention, and trust-building through high-volume chat support in a U.S.-based fintech environment. Known for translating complex processes into clear, actionable guidance while maintaining strong relationships with users and internal teams.
Previously worked as a Holiday Consultant at Cloudstaff, where I supported both B2C and B2B relationships by coordinating with customers and external business partners, including airlines, hotels, tour operators, and service providers. This role strengthened my ability to manage partnerships, communicate value, and contribute to revenue growth through consultative engagement.
Experienced in relationship building, platform and product education, consultative sales, and cross-functional collaboration. Currently seeking an additional part-time remote opportunity in business development, partnerships, or sales growth, where I can support adoption, engagement, and long-term business success.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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