Need a healthcare representative who bridges the gap between patients, providers, and flawless administrative execution? That’s where I come in.
With 6 years in customer service, provider support, and medical records management, I turn complex healthcare challenges into smooth, efficient solutions. Whether it’s resolving patient concerns, optimizing provider communications, or ensuring 100% compliance in medical documentation—I deliver accuracy, empathy, and results.
** Customer Service Representative
The voice patients trust. I provided top-tier assistance with compassion and clarity—solving concerns, answering questions, and creating positive experiences in every interaction.
**Provider Service Representative
A reliable partner to healthcare providers—resolving claims, addressing service needs, and ensuring smooth communication so providers can focus on delivering quality care.
** Medical Records Retrieval Specialist
The guardian of information accuracy. I specialized in retrieving, organizing, and verifying critical medical documents—ensuring compliance, confidentiality, and timely delivery for continuity of care.
WHAT SETS ME APART?
-Detail-obsessed with a strong grasp of HIPAA and compliance
-Empathetic communicator who puts patients and providers first
-Proven ability to thrive in fast-paced healthcare environments
Committed to improving systems, service, and satisfaction
If you’re looking for someone who understands the full spectrum of healthcare operations and brings heart to every task—I’m ready to connect.
Experience: 5 - 10 years
Experience: 1 - 2 years
Performs HEDIS, Risk Adjustment and Payment Accuracy Projects
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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