Customer service and operations professional with over 10 years of experience in client support,escalation handling, team leadership, and process improvement across BPO, retail, food service,and corporate environments. Experienced in resolving customer concerns, coordinating withinternal teams, managing workflows, and supporting service quality and documentation accuracy.Known for handling difficult situations with professionalism, empathy, and attention to detail.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
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