
CS Lead for E-commerce business/Order Fulfillment Specialist
I am a Customer Service Lead for an e-commerce business. With 4 years of experience in this industry, I have developed a keen understanding of the unique challenges that come with providing excellent customer service in the digital space.However, my experience in customer service extends far beyond e-commerce. Over the past 10 years, I have worked in the business process outsourcing (BPO) industry, handling a variety of accounts for telco, airline, hotel, and logistics companies. Thi