Erick

CSR | VA | EA | Real Estate Manager

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 16th, 2024 (3 days ago)

Member Since

November 12th, 2024

Profile Description

An experienced virtual assistant manager, customer service representative, and commercial support specialist. Proficient with administrative tasks, data management, and multi-tasking. Possesses leadership skills, is hardworking, reliable, and enthusiastic towards work. Willing to learn and is receptive to feedback.

Top Skills

Experience: Less than 6 months

Handled calls from eBay sellers in North America and UK. Provided support for site navigation, product listing, shipping, billing, and buyer complaint mediation.

Experience: 5 - 10 years

Worked in the BPO industry for more than 5 years solidifying Customer Service Skills such as effective communication, empathy, and positive scripting amongst others.

Experience: 2 - 5 years

Worked directly with clients toward effective product management.

Other Skills

Experience: 6 months - 1 year

Responds to calls or emails from owners and tenants with their inquiries. Helps deploy contractors for service requests and work orders to resolve maintenance or repair concerns. Handles billing and invoice-related tasks with the Condo or HOA Associations. Works with Condo or HOA Board of Directors to enforce the Association Governing Documents of each respective property that we manage.

Experience: 1 - 2 years

Handled calls from Guests. Assisted with booking, modifying, or canceling hotel room reservations for any IHG-branded hotel worldwide. Suggested travel plans and alternative options if their preferred hotel is fully booked. Offered Loyalty Program enrollment and educated guests of the benefits.

Experience: 6 months - 1 year

Handled calls from corporate owners, partners, and non-profit organizations. Provided support for Microsoft Volume Licensing, software installation, basic troubleshooting, and Microsoft Microsoft 365 management and administration.

Basic Information

Age
30
Gender
Male
Website
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Address
Baguio City, Benguet
Tests Taken
IQ
Score:  137
DISC
Dominance: 33
Influence: 7
Steadiness: 41
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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