Hello!
I’m your dedicated General Virtual Assistant with a strong background in customer service, IT support, and administrative tasks. I have experience in tourism and events management, customer service and technical background as an Analyst Infrastructure Support/Service Desk across
Why Work With Me?
I specialize in helping clients with their day-to-day tasks, including:
Calendar and
Travels and Itinerary: With my tourism and events management education, your itineraries for both business and leisure trips( accommodation, transportation, and activities) will be taken care of.
Administrative Support: From managing service requests or i
user accounts, I'll make sure you have a smooth operations.
You can trust me to handle your tasks efficiently, while you focus on what matters most and can free up your time. I’d love to support your business and help streamline your operations. Let’s connect and discuss how I can assist you with your virtual assistant needs!
Experience: 2 - 5 years
• Managed service request/incidents via phone, emails and chat while providing effective solutions to hardware, software, and network issues within SLA (Service Level Agreement) timelines. • Utilized ticketing systems like ServiceNow and Cherwell to document, track, and resolve incidents efficiently • Conducted user account setup, password resets, and permission configuration
Experience: 2 - 5 years
managing and responding to inquiries via email, includes setting up meeting and appointments
Experience: 2 - 5 years
With a commitment in delivering excellent service across various line of business such as email, inbound/outbound calls, chats and sales
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
With my passion in travelling and my educational background in Tourism Management, I can create customized travel itineraries including accommodation, activities and transportation
Experience: Less than 6 months
Part of curriculum in university
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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