I am dedicated and flexible in the task given with almost 10 years experience with customer service and admin duties. Making myself adaptive with given job and ready to learn new skills that acquires the task provided. Having this experiences acquired me to be more multitask on jobs. I keen to do best on my duties.
Experience: 2 - 5 years
Processing orders to customers with upselling skills.
Experience: 1 - 2 years
Answering questions of customers about the status of their orders.
Experience: 1 - 2 years
Doing outbound calls for collections. Getting payments for Spanish customers with their auto loan.
Experience: 5 - 10 years
6 years total experience for Spanish bilingual representative. With order entry and customer service. Taking calls for auto loan payments and doing outbound for collections.
Experience: 2 - 5 years
Was a project/Account Trainer that provide knowledge to newly hired agents on the project or account given to them to that they may be equip to take their role.
Experience: 6 months - 1 year
Being an OIC Supervisor, we do coach agents to make sure they can reach their goal and encourage to set goals
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