Business Operational Risk & Social Media Manager, Copywriter

- Delivered accurate and timely operational risk reports, analyzing data to identify trends and emerging risks. - Collaborated globally to ensure consistent reporting and provided actionable insights to management. - Delivered control dashboards, SOX reviews, and quarterly reports to enhance performance. - Enhanced reporting processes by using COGNOS, Tableau, and Power BI.

Conducted operational audits to ensure compliance, efficiency, and alignment with organizational objectives. Led special audits to investigate fraud, irregularities, and compliance issues, delivering actionable findings and presenting results to senior leadership. Conducted risk assessments that led to actionable insights, driving continuous improvements in operational controls and compliance procedures.

Implement and monitor operational risk framework ensuring adherence to policies and best practices. Manage incident investigations, including root cause analysis and timely follow-ups. Conduct control assurance and address data quality issues for risk assessments. Prepare training materials, risk reports, and support risk workshops globally.

As an Operational Risk Management and Control Assurance Manager, there were various process improvements identified resulting from review, assurance, and assessment activities that were proposed and implemented by management

Stakeholder engagement is key in every job. From international to local stakeholders, I was able to communicate with them effectively.

Experience in handling people, assigning tasks, monitoring progress and activities and onboarding new members.