Jhon

Supply Chain Manager| Dispute Manager, Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $5.04/hour ($960.00/month)

Associates degree

Last Active

June 11th, 2026 (3 days ago)

Member Since

January 31st, 2024

Profile Description

I have years of experience in e-commerce customer service and dispute management. I’ve worked with Shopify, PayPal, and other payment platforms to handle chargebacks and maintain a high win rate. I’m skilled in managing customer inquiries, resolving issues efficiently, and ensuring smooth order processing. I use tools like Freshdesk and Slack to stay organized and responsive.
My soft skills are what set me apart. I communicate with empathy, stay calm under pressure, and adapt quickly to changes. I’m proactive, reliable, and always focused on delivering a great customer experience while supporting team goals.

Top Skills

E-Commerce » Shopify

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Customer Service » Payment Processing

Experience: Less than 6 months

Office and Administration » Team Leadership

Experience: 2 - 5 years

Customer Support » Customer Service » Chargeback Analysis

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 1 - 2 years

Customer Support » Sales Support » Prospecting

Experience: 1 - 2 years

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: IQ
Score: 91: DISC
Dominance: 26%
Influence: 35%
Steadiness: 27%
Compliance: 12%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”