Detail-oriented Bookkeeper with 12+ years of experience helping businesses maintain accurate financial records, improve cash flow visibility, and support informed financial decisions through reliable bookkeeping and accounting support. Experienced in Accounts Receivable, billing, payment processing, account reconciliation, collections, and financial record management within retail, healthcare, and property management environments.

Known for identifying discrepancies, maintaining audit-ready records, and ensuring financial transactions are processed accurately and on time. Brings a proactive, solutions-focused approach that helps reduce errors, strengthen financial controls, and keep accounting operations running efficiently. Dedicated to providing dependable financial support that contributes to business growth, operational efficiency, and management confidence.

With excellent organizational and communication skills, an outstanding work ethic, and the ability to work well in both team-oriented and self-directed environments, I am positioned to exceed your expectations.

CERTIFICATIONS:
• Certified Six Sigma Yellow Belt
• Certified Six Sigma White Belt

SKILLS and QUALITIES:
• Good background in Operational Excellence, worked as a Subject Matter Expert for different processes and new department onboarding
• Good background in eCommerce and Merchant Services specifically in Payment Processing
• Strong Analytical Skills
• Excellent verbal and written communication skills
• High Attention to Details
• Unmatchable negotiation skills
• Expertise in client relations and needs assessment, supervision, motivation and mentoring
• Proactive leader with exemplary people skills
• Fast learner, with an ability to easily grasp and put into application new ideas, concepts, and methods
• Dedicated, innovative and self-motivated team player/builder
• Interpersonal and Organizational Skills, Orderliness and Punctuality, Good Character and Habits

Current Job Position: Senior Account Manager - Merchant Services (Payment Processing) Full Cycle
• Oversee overall day to day operational responsibility for merchants and business owners’ credit card processing
• Expertise in the bank application submissions and underwriting processes
• With enough knowledge gained using the following systems and portals: NMI Gateway, Inovio, Gateway, Konnektive CRM and different bank portals
• Closely coordinate with Chargeback Companies for newly boarded merchants
• Defining and documenting business processes related to all aspects of merchant services (sales support, merchant applications, on-boarding, chargebacks, technical issues, fraud prevention etc.).
• Making day-to-day decisions related to the merchant services operations.
• Assist in development and implementation of plans, tactics and activities to ensure merchant satisfaction.
• Liaising with the payment processing partners on a frequent basis to:-
Gain clarity on cross-organizational processes.
- Describe and represent customer issues / challenges.
- Follow-up on outstanding questions, issues, and discrepancies.
• Weekly & Monthly reporting on overall business performance.
• Tracking & analyzing metrics to determine opportunities for growth and improvement.

Hello! I'm a reliable and detail-oriented Virtual Assistant with several years of experience in administrative support, procurement, purchasing, billing, and document management. I have a strong background in coordinating with suppliers and clients, preparing purchase orders, managing invoices and billing documents, maintaining organized records, and handling professional email correspondence.

I am proficient in Microsoft Office (Excel, Word, and PowerPoint) and Google Workspace, and I quickly adapt to new software and processes. I take pride in being organized, dependable, and committed to delivering accurate, high-quality work while meeting deadlines.

I can assist with:

Administrative support<8efe80624d780eba0c6493ec45140364>Email and calendar management
Data entry and spreadsheet management
Purchase order and invoice processing
Vendor and customer communication
Document organization and file management
Internet research
Report preparation
General office and executive support

I am eager to learn new tools and continuously improve my skills to provide excellent support to clients. My goal is to help businesses stay organized, save time, and operate more efficiently.

If you're looking for a trustworthy, proactive, and detail-focused Virtual Assistant, I'd be happy to support your business.

Detail-oriented and reliable Finance Professional with experience as a Payment Center Teller and Finance Staff. Skilled in payment processing, cash reconciliation, billing, financial record keeping, and customer service support. Proven ability to manage high-volume transactions with accuracy and confidentiality.

Proficient in Google Sheets, Microsoft Excel, Microsoft Word, and other Microsoft Office tools, with strong data entry, reporting, and administrative support skills. Highly organized, trustworthy, and adaptable to remote work environments. Committed to delivering accurate, timely, and high-quality results while maintaining professionalism and clear communication.

I am a hardworking and organized professional with skills in data entry, social media management, accounts receivable, and billing. I pay close attention to detail, learn quickly, and am committed to providing accurate and efficient work.

Efficient and Reliable Virtual AssistantI specialize in managing schedules, coordinating meetings, and handling accurate data entry. With strong organizational skills and a dedication to helping you stay on track, I’ll ensure your tasks are completed smoothly and on time. Let me help simplify your workload so you can focus on what matters most. Reach out today!

I am a results-driven Accounts Payable and Financial Operations professional with over 8 years of experience supporting PH and US-based companies with invoice processing, vendor reconciliation, financial reporting, email handling and process improvement. Proficient in SAP, Google Workspace, Microsoft 365 with a proven track record of meeting SLA/KPI targets, supporting global operations, and driving operational efficiency. Known for being detail-oriented, reliable, and quick to learn new systems and processes. Available for part-time remote work, US or AU business hours.

Detail-oriented Virtual Assistant and Customer Service Expert with strong experience in order placement, payment processing, and voice-based customer support. I help businesses convert inquiries into completed sales by providing clear, confident, and customer-friendly assistance over the phone.

With hands-on experience supporting an international e-commerce platform, I understand how to manage customer expectations, handle transactions securely, and represent a brand professionally in every interaction.

In addition to my core strengths, I bring versatility through complementary skills, including:

- Hotel booking and reservation support for global hospitality brands
- Healthcare insurance customer service and claims assistance
- Logistics operations support, including tracking, reporting, and coordination

This allows me to function as both a frontline customer support agent and a reliable backend operations assistant, making me a practical, cost-efficient hire for growing businesses.

Results-driven Virtual Assistant with 8 years of BPO experience providing excellent customer service and administrative support across sales, billing, financial, and technical support accounts. Skilled in handling customer inquiries, resolving complex issues, managing accounts, and delivering professional communication through phone, email, and chat support. Strong background in multitasking, problem-solving, CRM tools, data entry, and maintaining high customer satisfaction in fast-paced environments. Reliable, detail-oriented, and committed to helping businesses improve operations and client relationships through efficient and organized support.

Revenue Cycle Management (RCM) Specialist / Billing Assistant
Managed the end-to-end revenue cycle, including insurance verification, claims submission, payment posting, and accounts receivable follow-up.
Reviewed patient demographics, insurance eligibility, and benefits to ensure accurate billing.
Submitted electronic claims and monitored claim status to ensure timely reimbursement.
Investigated and resolved claim denials by analyzing payer requirements and submitting corrected claims or appeals.
Followed up with insurance companies regarding unpaid or underpaid claims to maximize collections.
Maintained accurate patient billing records and documented account activities in the billing system.
Collaborated with providers, coders, and internal teams to resolve billing discrepancies and improve revenue cycle efficiency.
Ensured compliance with HIPAA regulations and payer billing guidelines.

Due Diligence Analyst
Conducted background research and due diligence on individuals, companies, and organizations using public records and online databases.
Reviewed and analyzed documents to identify potential compliance, legal, or financial risks.
Verified information accuracy and prepared detailed reports summarizing research findings.
Performed data validation and quality assurance to ensure completeness and consistency.
Maintained confidentiality while handling sensitive business information.
Assisted with risk assessments and supported compliance-related projects.

Customer Support Representative
Delivered exceptional customer service through phone, email, and chat while resolving customer inquiries efficiently.
Assisted customers with account-related concerns, billing questions, and service requests.
Investigated and resolved customer issues while maintaining a high level of professionalism and empathy.
Documented customer interactions accurately within the CRM system.
Escalated complex cases to the appropriate departments and ensured timely resolution.
Achieved performance metrics related to customer satisfaction, response time, and quality standards.

Data Entry Specialist
Entered, updated, and maintained large volumes of data with a high level of accuracy and attention to detail.
Verified data for completeness and corrected inconsistencies before processing.
Managed confidential records while ensuring data integrity and security.
Generated reports and organized electronic files for easy retrieval.
Worked efficiently under tight deadlines while maintaining quality standards.
Utilized Microsoft Excel, Google Sheets, and database systems to organize and analyze information.

Hi I'm looking for a part-time job related to accounts payable whether it's invoice processing or invoice resolution etc.

Detail-oriented professional with experience in payment processing, merchant onboarding, and
client support. Skilled in handling MID applications, monitoring reserves, reviewing compliance
requirements, and managing CRM systems such as Konnektive and -----------. Known for accuracy,
organization, and strong coordination with merchants and internal teams to ensure smooth and
efficient processing.

I am a detail-oriented finance professional with over three years of experience in accounts payable, bookkeeping, bank reconciliation, and financial reporting. I am proficient in SAP Business One, QuickBooks, Microsoft Excel, and Google Workspace. I want to be known as a reliable, organized, and proactive worker who delivers accurate results, meets deadlines, and maintains high professional standards.

Operations & Administrative Virtual Assistant with 3 years of experience supporting multiple clients in
customer support, case investigation, refund processing, CCTV monitoring, incident reporting, content creation,
scheduling, and data management. Successfully managed multiple client accounts simultaneously, streamlining
workflows, generating accurate reports, and maintaining organized operational processes. Proficient in Excel,
Google Workspace, Canva, and CapCut have a proven ability to handle sensitive information and resolve
customer concerns efficiently. Known for proactive communication, attention to detail, and delivering reliable
support that enhances team productivity.

Detail-oriented professional with over 6 years of experience in backend operations, payment processing, and customer support in the online gaming industry. Experienced in data entry, transaction verification, account verification, and bank reconciliation while maintaining accuracy, confidentiality, and compliance with company procedures.