Regino
Technical & HelpDesk Support Analyst
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 6th, 2026 (5 days ago)
Member Since
September 30th, 2023
Profile Description
I am a results-driven Technical and Helpdesk Support Professional with over a decade of experience providing exceptional customer service and resolving complex technical issues across global accounts. My background includes supporting POS systems, enterprise IT environments, hardware/software troubleshooting, and remote diagnostics for companies such as Dell, Accenture (Rio Tinto), Comcast, and various POS clients.I excel in identifying root causes, delivering timely solutions, and ensuring smooth system operations for end users. I bring strong communication skills, analytical thinking, and a commitment to high-quality service delivery. With extensive experience in remote support, service desk operations, and technical troubleshooting, I am confident in my ability to contribute effectively to any dynamic support team.
I am dedicated, detail-oriented, and ready to provide reliable, professional support to help your business run efficiently.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
As a Technical Support specialist, I excel in diagnosing and resolving complex technical issues with precision and efficiency, ensuring minimal downtime and maximum user satisfaction.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
I am fluent in English, communicating with clarity, fluency, and confidence, both in everyday conversations and professional settings.
Customer Support » Customer Service
Experience: 1 - 2 years
In Customer Service, I excel at delivering exceptional support, building strong client relationships, and resolving inquiries with a customer-centric approach.
Other Skills
Customer Support » IT
Experience: 1 - 2 years
In IT, I bring expertise in managing technology systems, optimizing performance, and ensuring data security, enabling organizations to operate seamlessly in the digital age.
Office and Administration » Data Entry
Experience: 5 - 10 years
I excel in accurate and efficient data entry, ensuring the seamless input of information into systems with precision and attention to detail.
Cloud Services » IBM Cloud » Machine Learning
Experience: 1 - 2 years
As an AI assistant, I possess the ability to provide intelligent and context-aware responses, automate tasks, and enhance productivity through natural language understanding and advanced algorithms.
Office and Administration » Personal Assistant
Experience: Less than 6 months
I possess exceptional organizational and multitasking skills as a Personal Assistant, ensuring seamless coordination and support for all tasks and responsibilities.
Marketing » Social Media Management » Online Forum Posting
Experience: 1 - 2 years
I am skilled in crafting informative and engaging forum posts that contribute meaningfully to discussions and offer valuable insights to the online community.
Office and Administration » Data Analytics
Experience: 1 - 2 years
I have a strong command of data analytics, leveraging data-driven insights to inform decision-making and drive business growth.
Basic Information
- Age
- 48
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Navotas City, Metro Manila
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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