Jahnina

IT Service Desk/ Help Desk

55 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $16.57/hour ($1,598.40/month)

Bachelors degree

Last Active

September 25th, 2023 (1003 days ago)

Member Since

September 14th, 2023

Profile Description

L1 IT Support
First contact of clients/customers that needs IT support
Have a strong technical knowledge and the ability to run troubleshoots, cater to tickets logged by users and resolve those if within the scope.

Top Skills

Experience: Less than 6 months

provide excellent costumer service and technical support first call resolution

Experience: Less than 6 months

troubleshooting in microsoft word basic issues

Experience: Less than 6 months

Experience how to manage Azure AD How to create, modify and delete users provide accesses and permissions users needs.

Experience: Less than 6 months

enable and manage defender to ensure security in the domain and emails

Other Skills

Experience: Less than 6 months

clients info management ticketing system to manage client's concerns

Experience: Less than 6 months

Administrative tasks in Hubspot manage and create deals and workflows user management sales and marketing permissions

Experience: Less than 6 months

troubleshooting in microsoft excel basic issues

Experience: Less than 6 months

troubleshooting in microsoft powerpoint basic issues

Basic Information

Age
34
Gender
Female
Website
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Address
Biñan, Laguna
Tests Taken
None
Government ID
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