E-Commerce Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (3 days ago)

Member Since

August 29th, 2023

Profile Description

About Me

Virtual Assistant | Amazon & eCommerce Support | Written Communication Specialist

I am a detail-oriented Virtual Assistant based in the Philippines with over 12 years of professional experience in Consumer Electronics, Product Development, Quality Assurance, Technical Support, Procurement, and eCommerce operations.

I specialize in providing administrative support, product research, inventory management, supplier coordination, documentation, and customer support via email and chat.

Important Note:
Due to a permanent medical condition affecting my speech, I am unable to handle voice calls or phone-based customer support. I'm highly responsive and can communicate professionally via email, chat, Slack, Microsoft Teams, WhatsApp, and other written platforms. I believe clear written communication, reliability, and quality work are just as valuable in a remote environment.


Professional Experience

• Consumer Electronics & Product Development (12+ Years)

• Product Development and R&D coordination

• Overseas procurement and supplier management

• Vendor communication and payment processing

• Government compliance documentation

• Quality Assurance and product testing

• Technical documentation and user manuals

• Training materials and Standard Operating Procedures (SOPs)

• Technical Support

• Email and chat technical support

• Troubleshooting hardware and consumer electronics

• Reading and interpreting technical diagrams

• Creating knowledge base articles and user guides

• Documentation and issue reporting


eCommerce Experience

• Marketplace Management

• Experienced with:

• Shopee

• Lazada

• TikTok Shop

• Facebook Marketplace


• Responsibilities included:

• Product listing

• Store management

• Inventory monitoring

• Order processing

• Customer support via chat and email

• Returns and refund coordination

• Promotions and basic marketing

• Shipping coordination


Amazon Virtual Assistant

• Knowledge and training in:

• Online Arbitrage (OA)

• Wholesale sourcing

• Private Label research

• Product research and deal analysis

• Listing optimization

• Keyword research

• Inventory tracking

• Restock planning

• Shipping plan support

• Seller Central navigation

• Basic Amazon account administration

• Proficient in using:

• Helium 10

• Jungle Scout

• Keepa

• SellerAmp

• Tactical Arbitrage

• Seller Assistant

• SmartScout

• ASINzen


Customer Support & Administrative Assistance


• Email and chat support

• Inbox management

• Administrative tasks

• Data entry

• Spreadsheet management

• Inventory reports

• Supplier follow-ups

• Documentation

• SOP creation

• Research tasks


Documentation & Reporting

• Proficient in creating:

• User Manuals

• SOPs

• Product Reports

• Technical Documents

• Training Guides

• Infographics

• Google Sheets reports

• Excel trackers


Tools I Utilized

• Google Workspace

• Docs

• Sheets

• Slides

• Drive

• Forms

• Microsoft Office

• Word

• Excel

• Outlook

• PowerPoint

• Design

• Canva

• Adobe Express

• Amazon Tools

• Amazon Seller Central

• Helium 10

• Jungle Scout

• Keepa

• SellerAmp

• Tactical Arbitrage

• Seller Assistant

• SmartScout

• ASINzen

• Remote Collaboration

• Microsoft Teams

• Zoom (chat/screen sharing)

• Trello

• Google Meet

• WhatsApp

• Slack


My Strengths


• Detail-oriented

• Highly organized

• Dependable

• Fast learner

• Strong written English communication

• Self-directed

• Client-focused

• Problem solver

• Committed to producing accurate, high-quality work

• Comfortable working across different time zones


Professional Trainings Attended

• ISO 9001:2015 Internal Quality Audit
    • ISO 9001:2015 Appreciation & Risk Management Workshops

• Becoming an Amazon VA
    • Focused on product research (OA and Wholesale), deal analysis
    • Training in listing creation, purchasing, and admin tasks
    • Learned commonly used tools and workflows by Amazon sellers

What I’m Looking For

• I'm seeking long-term remote opportunities such as:

• Amazon Virtual Assistant

• eCommerce Virtual Assistant

• Product Research

• Supplier Sourcing

• Inventory Management

• Listing Support

• Administrative Assistance

• Documentation & SOP Creation

• Spreadsheet and Reporting Tasks

• Email & Chat Customer Support

I am especially interested in working with clients who value reliability, attention to detail, and clear written communication.

Availability & Rate
• Available to start immediately
• Open to part-time, full-time, or project-based work
• Salary Rate: USD $6–8/hour (negotiable depending on responsibilities and training)