Organized and reliable professional with 15+ years of experience in customer support, team leadership, and business operations. I’ve worked in different industries, including call centers, e-commerce, and virtual assistance. I’m skilled at managing day-to-day tasks like chat and
Experience: 10+ years
I have provided customer support through email, chat, and voice channels for various industries, including social media platforms, antivirus programs, laptops and networking services, email and internet support, order processing, and online store inquiries.
Experience: Less than 6 months
Experience: Less than 6 months
I’ve created content for my clients on the latest viral and trending social media platforms, and I also produced marketing materials when I managed my own arts and crafts store. I have posted on Instagram, Facebook, Tiktok and X
Experience: 2 - 5 years
I have managed Shopee, Lazada, and TikTok shops—from product sourcing and listing to overseeing the entire e-commerce order lifecycle, including after-sales support.
Experience: 2 - 5 years
Experience: 1 - 2 years
I have used it in creating photo and video contents for social media posting
Experience: 6 months - 1 year
I designed and managed workflows in Monday.com for my client’s loan processing and candidate sourcing operations.
Experience: 6 months - 1 year
Experience: Less than 6 months
While working as a Virtual Assistant, I supported my client in the end-to-end hiring process for contractor delivery drivers at a logistics company. I created a structured workflow in Monday.com to streamline and speed up the applicant tracking process. Most candidates were sourced through Indeed, and I managed communications via calls, emails, and SMS to ensure timely updates and coordination.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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