Experienced Healthcare Virtual Assistant, Credentialing Specialist, and Customer Service Professional with over 9 years of experience supporting U.S.-based clients in healthcare, sales, and customer service environments.
I have 6 months of hands-on experience in provider credentialing and enrollment for a telehealth platform, including CAQH maintenance, provider enrollment applications, credentialing follow-ups, document collection, and payer communications. I am familiar with credentialing workflows, compliance requirements, and maintaining accurate provider records.
In addition, I have nearly 2 years of healthcare and administrative experience, providing operational support, managing documentation, handling customer inquiries, coordinating schedules, and assisting with various administrative tasks. I also have experience with copay collection, patient support, and healthcare-related administrative processes.
My background in customer service and sales since 2017 has strengthened my communication, problem-solving, and relationship-building skills, allowing me to effectively work with providers, patients, insurance representatives, and internal teams.
Key Skills:
• Provider Credentialing & Enrollment
• CAQH Management
• Insurance Payer Follow-Ups
• Healthcare Administration
• Medical Documentation
• Data Entry & Record Management
• Customer Service & Client Support
• Appointment Scheduling
• Microsoft Office & Google Workspace
• CRM & Administrative Systems
• Attention to Detail
• Time Management & Organization
I am a reliable remote professional based in the Philippines with experience supporting U.S. healthcare organizations and customers. I am committed to delivering accurate, efficient, and high-quality work while maintaining professionalism and confidentiality.
Experience: 6 months - 1 year
have credentialed providers across multiple U.S. 52 states and am experienced in navigating payer enrollment requirements and tracking applications through completion.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Handles Inbound Sales for Telco and Online Payment Gateway Campaigns
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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