Running an online store takes more than selling products accurate listings, fast customer replies, and clean back-end records are what keep a store scaling instead of stalling. That's where I come in.
I bring 6+ years of experience in banking, billing, and government administration
roles that demanded precision, confidentiality, and zero tolerance for errors. I've since completed hands-on Shopify VA training (covering product uploads, order fulfillment, and store admin) and I'm building my eBay listing and case-management skills to support sellers on both platforms.
Store Operations
• Shopify & eBay product listings, uploads, variants, and catalog organization
• Image alt text, tags, collections, and basic on-page SEO
• Inventory syncing and stock updates
• eBay listing optimization (titles, item specifics, competitive pricing checks)
Customer Support
•
• Order tracking, returns, refunds, and eBay case/dispute handling
• Fast, professional, brand-consistent communication
Admin & Back Office
• Data entry, CRM updates, and record management
• Billing support and document organization
• Online research and reporting
Tools: Shopify, eBay Seller Hub, Google Workspace, Microsoft Office, CRM systems, Canva, Grammarly, ChatGPT
Available full-time or part-time, comfortable working US/UK/AU hours. If you need someone who can quietly keep your store's back end accurate while you focus on growth, let's talk — I'm ready to start immediately.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 2 - 5 years
Experienced Customer Support Specialist with a strong background in handling inquiries, resolving issues, and delivering excellent service to ensure customer satisfaction and loyalty through chat, email and calls.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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