Customer Service Support | Virtual Assistant | Sales Rep

Overview

Looking for full-time work (9 hours/day)

at $4.16/hour ($900.00/month)

Bachelors degree

Last Active

June 29th, 2026 (today)

Member Since

January 4th, 2023

Profile Description

I reply fast, follow instructions carefully, and treat every client’s business like my own.

Customer Support & Admin Virtual Assistant | Appointment Setter | Inside Sales & Client Care Specialist

Every great business is built on happy customers — and that’s exactly what I deliver.
Hi, I’m ---------- , a results-driven and customer-focused professional with over 7 years of experience in customer service, admin support, appointment setting, and inside sales. I’m passionate about helping businesses create meaningful customer relationships, stay organized, and grow efficiently — all while ensuring your clients feel valued and supported every step of the way.

How I Can Help You:
- Customer Support & Client Care
- I handle inquiries, complaints, and feedback with empathy, patience, and professionalism, always aiming to leave every client satisfied.
- Maintained a 95%+ customer satisfaction rate in previous roles
- Skilled in email, chat, and phone support
- Expert in turning frustrated customers into loyal advocates

- Administrative & Virtual Assistance
- I handle scheduling, data entry, inbox and calendar management, and CRM organization so you can focus on the bigger picture.
- Proficient in GoHighLevel, Bitrix24, Booking Koala, SugarCRM, Asana, and Square
- Helped streamline workflows and reduced task delays by 30%
- Known for accuracy, reliability, and proactive communication

- Appointment Setting & Scheduling
- I specialize in building rapport, qualifying leads, and booking quality appointments that drive results. Whether B2B or B2C, I create a smooth and friendly experience that builds trust and sets the tone for success.
- Managed 200–300 outbound calls daily
- Consistently exceeded booking targets and improved conversion by 25%
- Skilled in lead nurturing, CRM management, and pipeline follow-ups

- Sales & Upselling Support
- I bring a customer-first mindset to sales — listening first, then guiding prospects toward the right solution. My balance of empathy and persuasion helps close deals without pressure.
- Closed 6+ deals weekly in previous roles
- Improved repeat business by 20% through relationship-based selling

+ What You Can Expect Working With Me +
- Fast, clear, and professional communication
- Initiative and ownership — no hand-holding needed
- Consistent updates and on-time task delivery
- Friendly, positive attitude (even under pressure!)
- Commitment to helping your business grow and your customers stay happy

+ Why I Stand Out
- Proven record of improving customer satisfaction and retention

- Excellent multi-tasking and problem-solving skills

- Dedicated to delivering top-notch support and organization

- Passionate about helping others and creating smooth experiences

+Let’s Work Together
If you’re looking for a Customer Support or Admin VA who’s proactive, dependable, and genuinely cares about your clients and your success — let’s connect. I’d love to help you create remarkable customer experiences while keeping your business organized and thriving.#CustomerSupport #CustomerService #AdminSupport #VirtualAssistant #AppointmentSetter #RemoteAssistant #ClientCare #CRMExpert #CustomerSuccess #EmailSupport #ChatSupport #PhoneSupport #AdministrativeAssistant #B2BSupport #WorkFromHome

Tools I Work With:
CRM/Dialers: Asana, SquareUP, GoHighLevel, Booking Koala, SugarCRM, Bitrix24, VICI, LiveVox, RingCentral, OpenPhone

Project & Comms: Slack, Skype, Zoom, Google Calendar, Asana, MS Office, Google Suite, Square

Lead Tools: Zillow, ---------- , ----------