E-commerce Manager | Customer Support , Listings, Order Processing VA

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 4th, 2026 (yesterday)

Member Since

March 1st, 2022

Profile Description

I’m Rodha Rios, a versatile and results-driven Virtual Assistant with 3+ years of experience across multiple niches, helping businesses save time, streamline operations, and grow efficiently.

1. E-commerce: I manage Shopify, Amazon, Walmart, eBay product listings, Funnelish funnels, inventory tracking, order management, product research, and listing optimization to ensure smooth and profitable online operations. Tools/Platforms:

( E-commerce Skills:)
•
Shopify product listing and management
•
Amazon Seller Central listings and optimization
•
Walmart Marketplace product management
•
eBay product listings and optimization
•
Funnelish funnel setup and management
•
Inventory tracking and order management
•
Product research and listing optimization
•
Canva for graphics and product visuals
•
Shopify Email marketing
•
Google Workspace for store operations
•
Helium10, Keepa, Jungle Scout for market and competitor analysis

2. Data Processing: I handle accurate data entry, spreadsheet management, reporting, and workflow automation, keeping your information organized and actionable.

( Data Processing Skills:)
• Google Sheets
• Excel
• Airtable
• Zapier

3. Lead Generation: I research, identify, and compile high-quality leads and prospects, helping your business expand its client base efficiently.

( Lead Generation Skills:)
• Prospect research and identification
• Lead list building
• LinkedIn lead generation
• Using ---------- and Apollo for contacts
• Organizing leads in Google Sheets
• Prospect research and identification
• Lead list building
•
LinkedIn lead generation
•
Using ---------- and Apollo for contacts
•
Organizing leads in Google Sheets

4.
HR & Admin: I support candidate sourcing, onboarding, contracts, payroll coordination, and internal team communication, ensuring smooth and professional operations.

(HR & Administrative Skills:)
• Candidate sourcing and onboarding
• Contract preparation and payroll coordination
• Internal communication and task coordination
• Project and workflow management (Slack, Trello, Notion)


5. Email Management & Customer Service
I manage inboxes, respond professionally to emails, process refunds/returns, and handle customer inquiries, keeping clients happy and tasks organized. :

( Email Management & Customer Service Skills:)
•
Professional email communication
•
Inbox management (Gmail, Outlook)
•
Handling customer inquiries and complaints
•
Refunds, returns, and order issue resolution
•
Shopify Email and Zendesk customer service tools

6. General Skills
• Highly organized and detail-oriented
• Proactive problem-solving
• Workflow optimization and process improvement
• Multitasking and time management
• Fast learner with ability to use multiple platforms efficiently

Google Workspace administration
I don’t just complete tasks—I streamline processes, optimize workflows, and take full ownership to make your business run smoother. I’m detail-oriented, proactive, reliable, and ready to deliver results immediately.

Hire me now if you want a versatile VA who can handle multiple niches, use the right tools, and deliver results the first time.

Regards
Rodha