Hi there! I’m
I’ve worked with clients across the U.S., Australia, and the Philippines, supporting them in areas such as:
•
• CRM Management (Zoho, in-house CRMs, Google Suite, Hubspot)
• Invoicing, Quotes, AR/AP & Billing Support
• Project Coordination & Workflow Optimization
• Scheduling, Dispatch & Team Coordination
• Customer Support & Client Communication
• Data Management, Reports & Documentation
I’m known for being proactive, organized, honest, and dependable. I work with minimal supervision, think ahead, and solve problems before they become problems.
My goal is simple: make your day easier, your operations smoother, and your customers happier.
If you’re looking for someone who genuinely cares about your business - not just the tasks, I’d love to be that partner.
Let’s build something you can be proud of. Send me a message, and let’s discuss how I can support you and your team.
Experience: 5 - 10 years
Led daily operations across field services and logistics teams, implemented workflow automation, and ensured timely delivery of client services—streamlined processes to reduce errors and improve efficiency.
Experience: 5 - 10 years
Maintained strong relationships with clients, handling communications, issue resolution, and satisfaction tracking to improve retention and trust.
Experience: 5 - 10 years
Managed cross-functional teams of Virtual Assistants and Developers, coached staff on CRM and operational systems, and ensured consistent adoption of processes and tools.
Experience: Less than 6 months
Addressed client, operational, and system issues as they arose, ensuring workflow continuity.
Experience: 5 - 10 years
Managed job bookings, field agent schedules, and dispatching to ensure timely service.
Experience: 5 - 10 years
Maintained and managed operational and client databases, ensuring data accuracy, and generated monthly, quarterly, and annual reports using Analytics and Excel to guide strategic decisions.
Experience: 2 - 5 years
Provided guidance and coaching to team members and clients on systems, workflows, and CRM usage.
Experience: 2 - 5 years
Designed and automated workflows in CRMs, FSMS, and Google Sheets, minimizing manual tasks and improving turnaround times.
Experience: 5 - 10 years
Handled client billing, reconciliation, and audits to maintain financial accuracy.
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