Account & Customer Experience Lead | B2B/B2C Growth Strategist

Overview

Looking for full-time work (8 hours/day)

at $7.55/hour ($1,454.56/month)

Bachelors degree

Last Active

June 9th, 2026 (2 days ago)

Member Since

January 19th, 2022

Profile Description

I help founders, sales teams, and growing businesses run smoother operations by combining expert-level Virtual Assistant support with deep experience in customer success, lead generation, account management, and business development. With 8+ years working across tech, SaaS, real estate, and education industries, I bring a full-stack skill set to support B2B and B2C operations — remotely and with results.
At Wonsulting and 11x.ai, I’ve managed customer onboarding for 30+ clients monthly, reduced setup time by 25%, and helped close $300K+ in recurring revenue through tailored outreach and seamless account handling. From executive calendar management to lead pipeline coordination, I streamline the back-end so my clients can focus on growth.
I specialize in:
?? CRM + tools setup (Salesforce, GoHighLevel, HubSpot, ---------- )
?? Inbox, calendar & document management (Google Workspace, Slack, Excel)
?? Lead generation & cold outreach ( ---------- , LinkedIn Sales Navigator)
?? Account & client success communication (email, phone, chat support)
?? Data reporting, operations coordination, and team collaboration