Pharmacist

Prior Authorization Coordination Insurance Communication Denial Claims Processing Documentation & Compliance Patient Support

Accurate Code Assignment -To assign appropriate CPT, ICD-10-CM, and HCPCS codes for diagnoses, procedures, and services. Chart Review Compliance & Guidelines Claims Support Productivity & Accuracy Standards

Graduated as BS in Pharmacy and been a medical assistant for 6 years

▪︎ EMR (Electronic Medical Records) Management: Proficient with AthenaHealth, Charm Health ▪︎ Medical Live Scribing ▪︎ Medical Records Reviewing, Summarizing & Chronology ▪︎ Medical Content & Curriculum Writing ▪︎ Medical Questions Composing & Editing ▪︎ Medical Consultation ▪︎ Appointment Setting ▪︎ Patient Intake Coordination ▪︎ Communication Management: Handling phone, email, chat/text via Zendesk, Zoom, Nextiva, Ooma Office ▪︎ Insurance Verification: Expertise with Availity and provider websites ▪︎ Medical Prior Authorizations ▪︎ Data Entry ▪︎ Medical Coding & Billing ▪︎ Prescription Refilling ▪︎ Client Care and Customer Support ▪︎ Clinical Data Extraction & Annotation ▪︎ Medical Investigations Interpretation ▪︎ Medical Transcription & Translation

Scheduling patients for Appointments Experience reviewing patient records for completeness and accuracy Skilled in identifying coding errors and supporting claims resolution Familiar with EHR systems (e.g., Epic, Cerner, eClinicalWorks) Excellent understanding of HIPAA and healthcare compliance

I’m a licensed pharmacist based in the Philippines, and for the past five years, I’ve been working as a Virtual Assistant mainly in the medical space I was one of the first virtual assistants at a U.S.-based telehealth startup, where I played a key role in building workflows that boosted team productivity by 35%. I’m proud to have contributed to the company’s growth from one provider to a multi-provider platform that’s now raised over $2 million and made a meaningful impact supporting patients recovering from opioid use,obesity and healthcare related conditions. Behind the scenes is where I thrive. Whether it’s keeping calendars in sync, coordinating with pharmacy suppliers, or making sure every last detail is accurate, I love creating structure so teams can focus on what they do best. I’ve worked hand-in-hand with developers, doctors, and nurses ensuring everything from medication delivery to licensing new products. I’ve also supported patients and providers directly, managing schedules,processing prior authorizations, insurance checks, billing, and follow-ups. I’m HIPAA-certified and I respect patient confidentiality and healthcare compliance. I'm also experienced with tools and platforms like Doxy.me, Aircall, Zendesk, Microsoft Teams, Valant EHR, AdvancedMD, Zoom, Google Workspace, Slack, RingCentral, Kareo, Athenahealth, and DrChrono. I’m quick to learn new systems, and I take pride in being organized, reliable, and focused on patient care and team support.