Overview
Looking for full-time work (8 hours/day)
at $5.45/hour ($960.01/month)
Bachelors Degree
Last Active
December 17th, 2024 (2 days ago)
Member Since
November 12th, 2021
Profile Description
Highly skilled and detail-oriented Research Admin with a knack for data management and research. Known for delivering exceptional customer service and upholding Quality Assurance standards, I bring a dynamic and proactive approach to every role. Proficient in Microsoft Excel and Google Sheets, I excel in organizing, analyzing, and generating insightful reports that drive strategic decisions. My ability to work independently and gather accurate information from diverse sources ensures comprehensive and reliable data compilation. Passionate about meeting diverse client needs while supporting company objectives, I excel in managing schedules, organizing events, and safeguarding confidential information. Renowned for my meticulous attention to detail and outstanding communication skills, I thrive independently and as part of a team. My dedication to precision and data accuracy enhances team effectiveness and propels company growth.
Top Skills
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Monitor and evaluate the standard of customer interactions. Guarantee that customer service representatives achieve performance goals comply with company protocols and provide outstanding service. Offer constructive feedback to representatives, analyzing data for insights and improvement areas. Design and implement training initiatives to elevate representative proficiency. Facilitate weekly calibration sessions with site leadership and clients to synchronize quality assurance standards. Reviewing surveyed calls via tickets/QUALTRICS. Provide personalized email coaching to agents, addressing areas for enhancement
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: Less than 6 months
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Project Management
Experience: 2 - 5 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dao, Capiz
- Tests Taken
- IQ
- Score: 116
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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