Overview
Looking for full-time work (8 hours/day)
at $5.45/hour ($960.01/month)
Bachelors Degree
Last Active
March 10th, 2025 (yesterday)
Member Since
November 12th, 2021
Profile Description
I am a dedicated professional specializing in customer service, web research, and real estate support, offering a wide range of services from outstanding phone and
Top Skills
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Monitor and evaluate the standard of customer interactions. Guarantee that customer service representatives achieve performance goals comply with company protocols and provide outstanding service. Offer constructive feedback to representatives, analyzing data for insights and improvement areas. Design and implement training initiatives to elevate representative proficiency. Facilitate weekly calibration sessions with site leadership and clients to synchronize quality assurance standards. Reviewing surveyed calls via tickets/QUALTRICS. Provide personalized email coaching to agents, addressing areas for enhancement
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: Less than 6 months
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Project Management
Experience: 2 - 5 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dao, Capiz
- Tests Taken
- IQ
- Score: 116
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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