Results-driven Operations & Executive Support professional trusted to run complex day-to-day operations across administration, property, and acquisitions. Known for clear reporting, sharp judgement, and building efficient systems through SOPs and policy improvements. Commercially astute, CRM-confident, and calm under pressure in fast-paced, multi-stakeholder environments.
Experience: 2 - 5 years
- Executive diary and calendar management. - Operational reporting and risk tracking. - CRM and professional call handling. - Research, reporting, and template standardisation. - SOP creation and process improvement. - VIP stakeholder engagement and communications. - Property and contractor coordination. - Bookkeeping support and expense tracking.
Experience: 5 - 10 years
Developed detailed SOPs by analyzing existing workflows, identifying bottlenecks, and standardizing best practices, leading to improved team productivity, reduced errors, and smoother cross-team collaboration.
Experience: 5 - 10 years
Managed CRM systems across Monday.com, GoHighLevel, and HubSpot, organizing and maintaining 1,000+ lead records, improving pipeline visibility and increasing follow-up completion rates by 20% through automation and structured workflows.
Experience: 1 - 2 years
- Identify prospect contractors and vendors that are fit for company projects. - Contact, screen, propose and oversee contractors/vendors. - Arrange a schedule for upcoming projects. - Management of the short-term rental properties listed via VRBO. - Bookkeeping.
Experience: 2 - 5 years
Full recruitment cycle (initial screening, test administration, endorsement, job offer negotiation, onboarding, and termination). Calibrated to create standard operations processes across any industry.
Experience: 5 - 10 years
Deliver high-level calendar management support, including complex scheduling, time zone coordination, meeting preparation, and proactive conflict resolution to keep executives focused and on track.
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