Detail-oriented administrative and program support professional with proven experience in government operations, stakeholder coordination, compliance documentation, and workflow optimization. Currently serving as POPDEV Services Coordinator at a regional government office, where I manage official communications, maintain structured records systems, coordinate with Local Government Units, and ensure accurate, timely program reporting.
Previously supported large-scale public employment programs as a government program coordinator, strengthening documentation processes, ensuring regulatory compliance, and improving operational efficiency. My background in customer service, sales support, and telecommunications administration reinforces my ability to manage client-facing tasks while maintaining organized back-end systems.
Holds a Bachelor of Science in Psychology with academic distinction (Best Thesis; national conference qualifier) and applied exposure in HR support, training facilitation, and institutional settings, including correctional and mental health facilities. Experienced in employee training assistance, research documentation, and structured reporting environments.
Technically proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and Canva. Fluent in English and Filipino. Recognized for producing accurate documentation, maintaining organized systems, and delivering dependable support in remote and structured work environments.
Experience: 2 - 5 years
Extensive front‑line experience handling calls, inquiries, and client support with professionalism and empathy.
Experience: 5 - 10 years
Clear, professional communication; adept at patient reassurance, intake, and stakeholder coordination.
Experience: 5 - 10 years
Skilled in preparing, organizing, and maintaining accurate reports and records across healthcare and government programs.
Experience: 5 - 10 years
Accurate and efficient entry of patient, beneficiary, and program records into databases and reports.
Experience: 2 - 5 years
Skilled in scheduling, filing, procurement, and supporting office operations.
Experience: 5 - 10 years
Coordinated with LGUs, agencies, and stakeholders to implement programs and track outputs.
Experience: 5 - 10 years
Proficient in creating reports, templates, and presentations for professional use.
Experience: 5 - 10 years
Experience: 5 - 10 years
Strong judgment in handling patient inquiries, troubleshooting documentation, and adapting to challenges.
Experience: 5 - 10 years
Streamlined workflows, created templates, and improved reporting formats for efficiency.
Experience: Less than 6 months
Designed outreach campaigns and used digital platforms for patient recruitment and engagement.
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