Jimmy

Technical Support 8+ years experience/English teacher 5+ years experience

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Overview

Looking for any work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

June 5th, 2026 (yesterday)

Member Since

January 26th, 2021

Profile Description

I am a results-driven Technical Support Specialist with over 8 years of experience in troubleshooting, software installation, and network management. My background is unique: I combine the analytical precision of a technical troubleshooter with the communication skills of a professional instructor.

I specialize in supporting U.S.-based users, providing clear, jargon-free solutions for complex Microsoft environments. Whether it is diagnosing a network connectivity issue, managing hardware configurations, or performing DIY hardware maintenance, I approach every "ticket" with curiosity and a commitment to 100% uptime. I am fully equipped for graveyard shifts and maintain a professional home office with redundant power and internet backups.

Top Skills

Customer Support

Customer Support » Technical Support

Office and Administration » Data Entry

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Personal Assistant

Marketing » Content Creation » Proofreading

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

E-Commerce » Logistics Management » Freight Forwarding

Experience: Less than 6 months

I recently completed a Freight Dispatch training program with Freight Courses 101, where I gained hands-on knowledge of load booking, broker communication, route planning, and shipment tracking using tools such as DAT and Truckstop.

E-Commerce » Logistics Management » Dispatching

Experience: Less than 6 months

During my training, I practiced real-world dispatch scenarios including searching and booking loads, reviewing rate confirmations, coordinating with brokers and drivers, and tracking shipments to ensure timely delivery. I am confident in my ability to quickly adapt and contribute to your operations.

Basic Information

Age: 45

Gender: Male

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: IQ
Score: 118: DISC
Dominance: 29
Influence: 6
Steadiness: 28
Compliance: 36: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”