Aika

General Virtual Assistant | Customer Support VA | Inbox & Admin Support Speciali

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Associates degree

Last Active

July 12th, 2026 (yesterday)

Member Since

January 4th, 2021

Profile Description

I help businesses stay organized, responsive, and efficient through reliable virtual assistance and customer support. With nearly 9 years of experience supporting US, Canada, and UK customers, I specialize in inbox management, email support, administrative coordination, documentation tracking, and customer communication in fast-paced remote environments.

I have handled high-volume email support for global accounts, including Uber and Uber Eats, managing 70–100 customer emails daily while maintaining strong accuracy, professionalism, and response quality. I also have experience in escalation handling, account verification, data entry, and remote team coordination.

Tools I use include Google Workspace (Docs, Sheets, Drive, Calendar), Zendesk, Salesforce, Slack, Zoom, Google Meet, Calendly, Canva, GoHighLevel (basic), ChatGPT, Grammarly, and Loom.

I am available for full-time remote work and can work across the US, UK, and AU time zones. I am open to long-term opportunities where I can provide consistent support and become a dependable part of the team.

I value professionalism, clear communication, accuracy, and reliability. I take ownership of my work, stay organized under pressure, and aim to provide support that helps businesses run smoothly every day.

Let's hop on a call?

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: 5 - 10 years

Basic Information

Age
36
Gender
Female
Website
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Address
Marikina City
Tests Taken
DISC
Dominance: 43%
Influence: 7%
Steadiness: 28%
Compliance: 22%
Government ID
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