Shella

Executive Assistant | Admin | CSR | Real Estate VA

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

September 19th, 2024 (today)

Member Since

July 13th, 2013

Profile Description

From scheduling to project management, I've got you covered! Your satisfaction, my mission. Exceptional service guaranteed. 

I provide the following;

Customer Service Support
Assist customers’ inquiries through phone, email, and live chats. Provide exceptional service for customer satisfaction. Proper documentation with accuracy.

Admin Support
Perform general administrative tasks including organizing files, responding to emails, and handling correspondence.

Data Entry
Accurately input and maintain records. Handle data entry tasks with a high level of attention to detail.

Calendar and Email Management
Schedule and manage appointments, meetings, and events across multiple calendars. Ensure all scheduling conflicts are addressed and reminders are set for upcoming events. Monitor and manage inboxes, respond to general inquiries, and escalate issues as necessary.

Tools Proficiency:
G Suite (Docs, Drive, Sheets, Contacts, Meet)
Project Management (Asana, Basecamp)
Communication: (Slack, WhatsApp, Skype, Zoom)
Social Media Platforms (Facebook, Instagram, LinkedIn)
AI (ChatGPT)
CRM (Salesforce, Podio)
Creative Tool (Canva)
VoiP Service Providers (RingCentral, Nextiva)
Computer Remote Software (TeamViewer, AnyDesk)

HIRE me, but why?
Because I am a results-oriented individual who has the passion to provide excellence in every task delegated.

Are you ready to have your business upgraded? Let’s connect now and make it happen!


Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 1 - 2 years

Real Estate » Appointment Setting

Experience: 6 months - 1 year

Real Estate » Cold Calling

Experience: 6 months - 1 year

Real Estate » Lead Generation

Experience: 6 months - 1 year

Customer Support » Ecommerce

Experience: 6 months - 1 year

Office and Administration » Admin Data Processing

Experience: 1 - 2 years

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Travel Planning

Experience: 1 - 2 years

Basic Information

Age
35
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  123
DISC
Dominance: 32
Influence: 10
Steadiness: 39
Compliance: 19
English
C1(Advanced)
Uploaded ID
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