Customer Service Expert|Executive VA and Bookeeper

Overview

Looking for part-time work (6 hours/day)

at $9.09/hour ($1,200.01/month)

Associates degree

Last Active

November 8th, 2024 (2 days ago)

Member Since

March 3rd, 2020

Profile Description

- Proficient in using Shopify Store Management, Helpdesk Tools such as Salesforce, Groove HQ and Gorgias, Task and Project Management Tools such as Upgrade to see actual info, Trello and ClickUp.

- Customer service specialist with more than a decade of experience leading teams in driving organizational goals. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest levels of service are delivered consistently.
- I help start-ups and existing businesses with their admin and bookkeeping tasks. As an experienced office-based Executive Assistant, I offer a vast range of services such as Bookkeeping including Bank Reconciliation, Month-end Key Financial Reports and Tax Preparations, Bills and Invoices, and Time-keeping and Payroll using Manual and Accounting software such as Xero and Quickbooks. Facilitates the employment and training process, project management, calendar, email management, and more! 
-Trustworthy, dependable, responsible, dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail. Enthusiastic and ambitious with widespread transferable skills in teams/operations and project management. 
-Exceptional ability to connect with people and understand their wants, needs, and desires and deliver legendary service on every interaction.  Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and the ability to build and cultivate relationships to drive business retention. 
Skills:-Customer Service Expert-Subject Matter Expert-Product and Process Training-Coaching, Team and Quality Management-Task and Project Management-Task and Project Management Tools - Upgrade to see actual info, Trello, ClickUp-Virtual Executive Admin Assistant-Microsoft Office and Google Suites-eCommerce Shopify and Amazon FBA-Helpdesks - Salesforce, Groove HQ and Gorgias-Bookkeeping (Certified Xero Advisor and Quickbooks Online)-Knowledgeable in Xero and Quickbooks Payroll-Knowledgeable in Australian GST, BAS, IAS, and Tax Returns (Basic Tax Preparation)