Hi, I’m -----------! I’m a BA Communication graduate who loves turning ideas into scroll-stopping content. Whether it’s crafting catchy captions, designing eye-popping:
- graphics photo,
- editing videos that keep people watching.

I’m all about making brands shine online.

I manage social media pages with creativity, strategy, and a little sprinkle of fun, because I believe engagement should feel genuine and exciting.

I’m best friends with tools like Canva, CapCut, Google Slides, Google Docs, and MS Office, which help me bring polished and professional results to life. From brainstorming to posting, I enjoy every step of the process—and I’m always ready to try new ideas to keep audiences hooked.

Think of me as your go-to creative who’s ready to help your brand stand out in a busy digital world.

I've worked with Business Process Outsourcing (BPO) as a customer service representative for 11 years and have good written and communication skills for customer service and virtual assistant (VA). I know basic office word, excel, word, power point, zendesk, skype, slack, etc. I want to work part-time or full-time jobs where I can grow and help the business. I also have experience as a Quality Assurance, Subject matter expert and as Team lead.

Driven and results-oriented SEO specialist with over 5 years of experience in optimizing websites for search engines.
Skilled in creating high-quality and engaging content that resonates with target audiences.

Good day to you, future client.

So, how long have you been browsing for potential candidates to work with? I hope it hasn’t been long.

Or maybe, I should be saying this - it won’t take longer than a minute since you’ve already found me!

Please find pleasure in reading why I am the one you have been looking for.
I feel you. I know where you are coming from. I have been in a similar situation before. Countless times, I have to say.

Job hunting in vain for ----------- one -----------t even when I was offering my services in exchange for crumbs. That was frustrating. I was close to giving up.

But no, I was hell-bent on making this work for me. I had to enrich myself with skills and knowledge, gain more experience, and achieve an expert level, or at least, somewhere closer.

That was a long time ago. Here I am now. Vastly improved ‘though not yet an expert. Accomplished ‘though not yet a master of my ----------- was a long, arduous process. Something that I would never want you to go through.

I want to save you all the trouble. I want to make life much easier for you in retrospect, I have been preparing myself to help your business all along. You do not need to tread in that same direction.

Stop looking around. Cease from groping in complete darkness.

My skillset is reserved for you. You, who struggle with finding able freelancers. You who need help. You, whom I would love to share my skills with.

We need each other. And you know that.
Let us talk and get things done.

A Motivated team player and safety conscious individual with proven ability to locate and interpret product quality specifications and requirements. A Multi-tasking individual with exceptional organizational and customer service skills

Versatile and customer-focused professional with experience across customer service, streaming support, social media management, property management, pest control, Amazon PPC & SEO, and POS technical support and onboarding. Skilled at resolving customer concerns, troubleshooting technical issues, managing client relationships, and delivering seamless onboarding experiences. Known for strong communication, adaptability, and a proactive approach to problem-solving. Dedicated to providing exceptional service, improving operational efficiency, and contributing to team success in fast-paced environments.

I am very enthusiastic, docile, vibrant, hardworking and emphatetic by nature. I am Bachelor's degree. With over a year experiencing as a lead generator on instagram for large national brands. I have knowledge and skills to grow customers bases rapidly and deliver significant growth results. My expertise span on social media which gives me a holistic approach and ensures I explore all avenues in the pursuit of attracting target market to any organisation. less

E-commerce product listing
Data Entry

I’m a skilled and reliable Virtual Assistant, passionate about providing top-notch administrative support.

With expertise in organization, dispatch communication, recruitment, payroll, administrative tasks, scheduling, email management, client relationship management, and team management.

I'm here to help you!

I am a SEO Specialist for over 6 years. Experienced in Google ----------- and Facebook Advertising. I also know Search Engine Optimization specializing on both On-Page and Off-Page Optimization


.- Develop detailed SEO strategies both On-page and Off-Page Optimization
- Work closely to content writers to give right direction on the content for blogs and ad copies for PPC.
- Conversion Rate Optimization (Landing Page, Content, Call-To-Action, etc.)
- Monitor websites performance using Google Analytics, Search Console and Semrush.
- Deliver Monthly Report for SEO performance.

More than 8 years experienced in Payroll (US and Canada payroll).
Benefits Specialist for Indonesia/Thailand Market
Skills include payroll run, analytical thinking, creative problem-solving support client/employees concern accurately and
effectively.
Dependable and organized team player with the ability to communicate effectively and efficiently. Proficient in SAP tool,
HRMS, ADP, Ascentis, NovaTime, PeopleSoft, MyBenefits/Darwin, Kronos, Siebel, Nextcrew and Zendesk

WORK HISTORY
INFOR PSSC April 2023 – May 2025
Position: Payroll Associate Consultant

SOURCEFIT INC. November 2022 – February 2023
Position: US Payroll Assistant

TENET HEALTHCARE October 2019 – November 2022
Position: US Senior Payroll Analyst

VIVENTIS SEARCH ASIA January 2019 – September 2019
Position: Payroll Officer/Travel and expense billing

INTERNATIONAL BUSINESS MACHINE (IBM) May 2011 – November 30, 2018
Position:
1.) Admin Support, May 2011 – October 2011
2.) US/CA Payroll Practitioner– Senior Service Associate, November 2011 – June 2017
3.) Benefits Practitioner– Senior Service Associate, July 2017 – November 2018

Freelancer for 3 years covering Virtual assistant job specifically in the fields of Real Estate (Sales Manager, Social Media, Canva Editing, Listings, Transaction Coordination, Due Diligence) and Career Specialist/HR

Managerial Post for 4 years in the field of BPO.

Customer Services Specialist for 7 years holding 2-year degree in AB communications.

English/Fluency Educator for 1 year, specialized in
Free talking IELTS, TOEFL, TOEIC, preparation exams, Job interviews.

A skilled communicator; able to synthesize and
deliver complex information to diverse audiences Strong English communication
skills, interpersonal, and presentation skills.3

Social media marketer for 2 years in the leading
tour operator in Dubai.

Experienced Instructional Designer adept at creating engaging and effective learning solutions to meet organizational goals. Proficient in conducting needs assessments, designing curriculum, and implementing instructional strategies across various modalities. Skilled in utilizing instructional technologies and multimedia tools to enhance learning experiences. Collaborative team player with strong communication and project management abilities. Committed to staying abreast of emerging trends in education and instructional design to continuously improve outcomes.

I have been in the BPO industry for 12 years with 3 accounts. I have done sales and a customer service representative. Been promoted as a Team Leader in which I am doing mostly admin tasks, responding to emails and answering escalations.
I am a certified cold caller with experience as a real estate Virtual Assistant.
I am known to be a very hardworking person, risk taker and a CSAT champion.
I am very passionate in learning new things and so much willing to get trained for any tasks.

Meet "Alyssa." Your creative ally in the world of freelancers.
-A+ for a Customer service representative.
-Data Entry & Data analyst for 5 years!-2years Cold calling& Customer service
- 5years Video Editor
Experience Graphic Designer for one year in Creative Industry
Has a keen eye for details and aesthetic designs- Committed to continuous professional growth and lifelong learning
- No matter the length of the project, my goal is to make your business run smoother

I'm Alyssa. A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me.



HERE'S WHAT I CAN OFFER ????
-Social Media Graphics
-Brochure
-Ad Banner Design
-Poster and Flyers Design
-Video Editing
-Product Listing Visuals
-Copy Writting
-Data Entry
-Customer Support
-Social Media Management
-Appointment Setter/Cold Calling
-Affiliate Amazon Lister

-------------------------GRAPHIC DESIGN TOOLS-----------------
-Canva
-Filmora
-Adobe Photoshop
----------------------SOCIAL MEDIA MANAGEMENT TOOLS---------
-Hootsuite's Planner
-CoSchedule
-SocialBee
-PostPlanner
-HubSpot
---------------VIRTUAL ASSISTANT TOOLS ------------------
-Google Assistant
-Canva
-Skype
-Google Meet
-Time Doctor
-Paypal
-Google Calendar
-Siri
--------------Google Workspace VIDEO EDITOR TOOLS -----------------
- Adobe Premier Pro
- Fillmora from Wondershare
- Apple iMovie
- Final Cut Pro X
- Capcut
My goal is to help you with your project! If you think we are a good fit... ???? Drop a personal message and let me know
???? What time works for you to have a talk wink
Alyssa.