Hi! I’m Perlas De La Peña, a Virtual Assistant and Customer Support professional with over 8 years of experience in IT supervision, airline operations, and eCommerce support.

I have experience supporting online businesses through customer service, order management, fulfillment, and day-to-day operations using platforms such as Shopify, Zendesk, Faire, ShipHero, and Google Workspace. I have also assisted with dropshipping operations, influencer outreach, content support, and administrative tasks.

My background in the airline industry, including Passenger Service and Load Control operations, strengthened my communication, coordination, and problem-solving skills in fast-paced environments where accuracy and attention to detail are essential.

I am highly organized, dependable, and quick to learn new tools and systems. I enjoy helping businesses stay organized, support their customers, and keep operations running smoothly. I’m always eager to contribute, learn, and grow with a team.

Basic knowledge in microsoft excel, google sheets and data organization. I am willing to learn quickly and committed to providing accurate and efficient work

Reliable and detail-oriented professional with strong experience in customer service, administrative support, and data management within the aviation and virtual assistance industries. Skilled in handling both client-facing communication and backend technical processes, with proven ability to manage documentation, resolve service concerns, and maintain data accuracy in fast-paced environments. Proficient in tools such as Microsoft 365, Google Workspace, SharePoint, AMOS ERP|Swiss-AS, flydocs.aero, and Microsoft Teams.
Known for being organized, adaptable, and committed to delivering high-quality work with professionalism and integrity. Continuously seeks to learn, grow, and contribute as a dependable team me mber in both onsite and remote work settings.

I am a reliable administrative professional with experience in remote support and international airline operations. I help business owners stay organized by managing the day-to-day tasks that keep operations running smoothly and efficiently.

How I can support you:

• Creative Support & Content Creation – I can manage your social media presence using Canva for designs and CapCut for short-form video editing to engage your audience.

• Organized & Detail-Oriented – I manage email , scheduling, and digital records with accuracy and structure.

• Tech-Savvy & Proactive – Experienced in Google Workspace and AI tools (ChatGPT, Gemini) to complete tasks efficiently.

• Dependable & Professional – With a disciplined airline background, I value punctuality, accountability, and clear communication.

I take pride in being a trustworthy and consistent team me mber. I am seeking a long-term opportunity where I can grow and contribute meaningful value to your business.

Aviation graduate and pilot, now clipping my wings to leverage experience in aviation, entrepreneurship, and real estate in customer and client management, and coordinating across international teams. With years of proven ability to deliver personalised, high-quality service in fast-paced, remote environments until my next takeoff.

Recent top-graduate seeking a role to launch a career in the aviation industry. Gained apractical foundation in airline SOPs, corporate workflows, and regulatory environments through internships at PAL Express and CAAP while maintaining a valedictorian status.

I am a technical professional with a background in Aircraft Maintenance, which means I am trained to be extremely precise, organized, and detail-oriented. Today, I apply that "aviation-grade" discipline to helping businesses grow through smart web development and data automation.

How I Can Help Your Business:

-Professional Web Development: I build clean, fast, and modern websites that look great on phones and computers. Whether you need a high-end landing page or a full business site, I make sure it’s built to load fast and attract customers.

-Data & Inventory Automation: I specialize in turning messy spreadsheets into organized systems. I recently built a custom Microsoft Excel system that tracks everything from sales to stock automatically, so you spend less time on paperwork and more time growing your business.

-Technical Support & Problem Solving: Because of my mechanical background, I’m great at troubleshooting. If a technical tool breaks or a system isn't syncing, I can find the root cause and fix it quickly.

-Efficient & Fast: I use the latest AI-assisted tools to work faster and more accurately, delivering high-quality results in less time than a traditional developer.

My Main Tools:
Web: Next.js, React, Tailwind CSS (Modern, fast website tools).

Data: Advanced Excel, and Database Management.

I’m looking for a full-time role where I can be your "technical right hand." If you want someone who is easy to talk to, highly organized, and can handle the tech side of your business, let's connect!

Highly efficient and reliable with almost 4 years of experience in Insurance Industry and with a strong
background in administrative support and sales. Experienced in customer handling, including scheduling meetings, processing insurance applications, managing medical record requirements, monitoring client details, and overseeing claims. Adaptable to different work environments and focused on achieving excellence in employee performance and client support.

Detail-oriented aviation and customer support professional with a Bachelor of Science in Air Transportation and hands-on experience in flight operations, dispatch coordination, flight following, and real-time trip monitoring within a general aviation environment.

Experienced supporting turboprop and helicopter operations including King Air 360, Robinson R44/R66, Bell 505, Bell 429, and Airbus EC130/H130 aircraft. Skilled in flight planning support, weather analysis, METAR/NOTAM interpretation, operational coordination, and maintaining accurate trip documentation.

In addition to aviation operations experience, I bring several years of customer support experience handling voice, email , and chat support for US, Canada, and Australia-based clients in fast-paced remote environments. I am experienced in managing real-time updates, multitasking across communication channels, and maintaining professionalism during overnight operations.

Core strengths include:
• Flight Following & Trip Monitoring
• Customer & Owner Support
• Dispatch Coordination
• Real-Time Operational Monitoring
• Professional Phone & Email Communication
• CRM Documentation & Data Accuracy
• Situational Awareness & Multitasking
• Remote Overnight Operations Support

I am currently seeking remote opportunities in aviation operations, owner services, customer support, dispatch support, and flight coordination roles.

Hi! I’m Aila, a reliable and detail-oriented administrative professional with hands-on experience in aviation, healthcare, and government office operations. I’ve worked in fast-paced environments where organization, communication, and accuracy matter every day—from assisting airline passengers and handling documentation to managing appointments, email s, and office records.

I believe great support comes from both efficiency and genuine care. I bring both to every task I handle. If you need a trustworthy virtual assistant who can help keep your business organized and your clients well supported, I’m ready to help.

Creative Social Media Manager | Content Creator | Aviation Specialist

Helping brands grow with strategy, aesthetics, and consistency

Hi! I’m Mica — a passionate and highly organized Social Media Manager and Content Creator with over 4 years of experience helping local and international brands shine online. From on-brand visually appealing content to great copywriting and comminuty management, I specialize in turning ideas into beautiful, results-driven content.

I specialize in building and supporting automation workflows that reduce manual work and improve system efficiency.
My experience is focused on AI-powered automations, workflow logic, and API-based integrations, using tools such as n8n, Zapier, JavaScript, and Google Workspace apps.
What I can help you with:
Building automation workflows from clear requirements
AI-based message and document processing
App integrations and data syncing
Automation testing, troubleshooting, and optimization
Logging and reporting via Google Sheets
Basic documentation and SOPs for automations
Automation systems I’ve built include:
AI-powered Gmail auto-labeling based on email intent
AI Facebook Messenger chatbot with booking automation and human handoff
AI finance assistant for document parsing, summarization, and reporting
I’m detail-oriented, reliable, and comfortable working with logic-heavy workflows that require careful testing and iteration.
If you need a VA focused on automation support and backend systems rather than sales or closing, I’d be happy to help.

A dedicated and hardworking professional with a degree in Aircraft Maintenance Technology. My background combines technical training with administrative experience, making me highly adaptable to various work environments whether in the aviation field or in virtual support roles. Through my internship at Mactan Cebu International Airport, I gained practical skills in aircraft ground handling, engine maintenance assistance, and pre/post-flight inspections, which helped me develop a strong habit of being highly detail-oriented. My experience as a contract worker under LGU Ormoc honed my data entry, assisting with payouts and client support skills using Microsoft Word and Excel.

I am computer literate, highly organized, and capable of managing multiple tasks efficiently. I thrive under pressure and am always eager to learn and take on new challenges. My goal is to be known as a reliable, detail-oriented, and committed team player who delivers quality work on time. I value integrity, clear communication, and continuous growth.

If you’re looking for someone who is not only technically capable but also passionate about contributing to your team's success, I’d be honored to work with you.

With a strong foundation in Aviation Operations, Freight Dispatch, and hands-on experience in eCommerce management, I bring a unique blend of technical, logistical, and digital skills. My background spans Flight and Cargo Operations Management, specializing in Aircraft Weight and Balance, Cargo Management, Load Planning, and Freight Coordination for both air and ground transport. This is complemented by deep knowledge in Dangerous Goods Regulations, Ramp Operations, Business Aviation, and VVIP/private charter coordination.
I have collaborated closely with airlines, airport authorities, drivers, and brokers, ensuring regulatory compliance, safety, and on-time operational efficiency. In parallel, I’ve successfully run my own Shopify store, managing all aspects of eCommerce operations—from product uploads and inventory tracking to order fulfillment and customer service. My experience also includes running Meta (Facebook ) Ads campaigns, handling everything from Pixel setup and audience targeting to A/B testing, retargeting, and performance optimization.
This unique combination of aviation and freight logistics expertise with digital business management enables me to deliver exceptional results—whether in complex operational environments or fast-paced online business settings.

I’m a detail-oriented and highly attentive Virtual Assistant with a professional background as a former Airbus A320 airline pilot. The aviation world trained me to value precision, consistency, and clear communication — qualities I now bring into my work as a VA.

Skilled in Canva, Google Workspace, Microsoft Office, and Zoom, I support businesses with organized workflows, accurate documentation, and dependable daily operations. I also offer specialized assistance for aviation-related tasks, applying my firsthand industry knowledge to flight schools, consultants, charter services, and aviation creators.

If you need a VA who combines sharp attention to detail with aviation-level professionalism, I’m here to help your operations run smoothly.