I am an administrative and operations support professional with experience in international airline operations and remote business assistance. I help business owners stay organized, efficient, and focused by handling the day-to-day tasks that keep operations running smoothly.

With a background in aviation, I am trained to work in fast-paced, detail-critical environments where accuracy, accountability, and clear communication are essential.

I can support you in the following areas:

• Executive & Administrative Support – email management, scheduling, calendar coordination, and digital organization
• Operations & Customer Support – experienced in airline operations and handling client-facing tasks with professionalism
• Creative & Content Assistance – Canva design and CapCut video editing for social media content and engagement
• Tech-Savvy Workflow Support – confident in Google Workspace and AI tools such as ChatGPT and Gemini to improve efficiency

I am dependable, organized, and proactive, with a strong sense of responsibility developed from working in the airline industry. I am seeking a long-term opportunity where I can contribute consistent value and grow with the business.

I am a detail-oriented aviation professional with experience in aircraft maintenance support, engineering documentation, customer service, and administrative operations. Throughout my career, I have worked in fast-paced environments where accuracy, organization, and clear communication are essential.

My background in the aviation industry has strengthened my ability to manage technical documentation, coordinate with cross-functional teams, maintain accurate records, and support engineering and maintenance operations. I am experienced in AutoCAD drafting, aircraft electrical documentation, engineering document control, and handling tasks that require precision and strict adherence to procedures.

In addition to my technical background, I have experience providing customer support and virtual assistance, helping clients stay organized by managing emails, calendars, data entry, research, scheduling, documentation, and other administrative tasks. I enjoy streamlining workflows and ensuring projects are completed efficiently and on time.

My services include:

Virtual Assistance
Administrative Support<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Customer Support (Email & Chat)
Data Entry & Internet Research
Document Preparation & Document Control
AutoCAD Drafting & Drawing Revisions
Engineering & Technical Documentation
Aircraft Maintenance Documentation Support
Microsoft Office & Google Workspace
Process Organization & File Management

Clients appreciate my professionalism, strong work ethic, attention to detail, and ability to quickly adapt to new systems and workflows. Whether you need a dependable virtual assistant, administrative support, technical documentation assistance, or someone who understands the demands of the aviation industry, I'm committed to delivering high-quality work with reliability and efficiency.

I look forward to helping your business stay organized, productive, and successful.

Results-driven professional with 18 years of experience in airline systems and scheduling, and nearly 2 years as an Executive Assistant to the CEO. Expertise in managing complex calendars, coordinating high-level meetings, and facilitating communication across all levels of the organization. Proven track record of optimizing processes to enhance productivity and support strategic initiatives. Exceptional organizational and interpersonal skills, dedicated to contributing to the CEO's vision and the overall success of the company.

I am a technical professional with a background in Aircraft Maintenance, which means I am trained to be extremely precise, organized, and detail-oriented. Today, I apply that "aviation-grade" discipline to helping businesses grow through smart web development and data automation.

How I Can Help Your Business:

-Professional Web Development: I build clean, fast, and modern websites that look great on phones and computers. Whether you need a high-end landing page or a full business site, I make sure it’s built to load fast and attract customers.

-Data & Inventory Automation: I specialize in turning messy spreadsheets into organized systems. I recently built a custom Microsoft Excel system that tracks everything from sales to stock automatically, so you spend less time on paperwork and more time growing your business.

-Technical Support & Problem Solving: Because of my mechanical background, I’m great at troubleshooting. If a technical tool breaks or a system isn't syncing, I can find the root cause and fix it quickly.

-Efficient & Fast: I use the latest AI-assisted tools to work faster and more accurately, delivering high-quality results in less time than a traditional developer.

My Main Tools:
Web: Next.js, React, Tailwind CSS (Modern, fast website tools).

Data: Advanced Excel, and Database Management.

I’m looking for a full-time role where I can be your "technical right hand." If you want someone who is easy to talk to, highly organized, and can handle the tech side of your business, let's connect!

Recent top-graduate seeking a role to launch a career in the aviation industry. Gained apractical foundation in airline SOPs, corporate workflows, and regulatory environments through internships at PAL Express and CAAP while maintaining a valedictorian status.

On-going Aeronautical Engineering student at PATTS College of Aeronautics offering virtual assistant support with a specific advantage: the ability to understand and organize technical, aviation, and engineering-related material, not just general office tasks.

Currently serves as News Editor of The Aeroscope, the official publication of PATTS College of Aeronautics, managing multiple writing assignments, editorial deadlines, and document workflows simultaneously. Experienced in organizing research files, coordinating project documentation, and managing schedules within academic and engineering teams.

Placed nationally in Column Writing at the National Schools Press Conference (NSPC) and holds Gold Medals and more from various International Mathematical Olympiads, reflecting strong attention to detail, structured thinking, and the ability to manage information accurately under deadline pressure — the same qualities needed to run someone else's inbox, calendar, and files without things falling through the cracks.

Available for part-time remote work as a full-time student. Best suited for clients who need a VA that can also read, summarize, or organize technical/aviation-related content, not just handle generic admin tasks.

Reliable and detail-oriented professional with strong experience in customer service, administrative support, and data management within the aviation and virtual assistance industries. Skilled in handling both client-facing communication and backend technical processes, with proven ability to manage documentation, resolve service concerns, and maintain data accuracy in fast-paced environments. Proficient in tools such as Microsoft 365, Google Workspace, SharePoint, AMOS ERP|Swiss-AS, flydocs.aero, and Microsoft Teams.
Known for being organized, adaptable, and committed to delivering high-quality work with professionalism and integrity. Continuously seeks to learn, grow, and contribute as a dependable tea-----------mber in both onsite and remote work settings.

Listen and respond to customers' needs and concern
Will be taking order via phone, web, email or fax
Provide information about products and services.
Handle returns or complaints
Research answers or solutions as needed.

I’m an aspiring Virtual Assistant with a background in aviation maintenance and ramp operations. I’m detail-oriented, organized, and used to working in fast-paced environments. While new to the VA field, I’m building skills in data entry, email management, scheduling, and research. I’m a fast learner and committed to providing reliable, accurate support.

Virtual Assistant|Real Estate|Airline/Aviation|Hotel|Sales/Retail|Korean Bilingual

Detail-oriented and highly organized professional with experience in the aviation industry, where accuracy, time management, and exceptional customer service were essential. Skilled at handling administrative tasks, coordinating schedules, communicating with clients, and managing multiple priorities in fast-paced environments. Eager to transition into a Virtual Assistant role, bringing strong problem-solving skills, adaptability, and a commitment to providing reliable administrative and operational support. A fast learner with a proactive mindset, ready to contribute to a growing team.

Available for 30-48 hrs per week. Hence mostly interested in long term engagements.
Please do not hesitate to contact me for any project. Im always ready to work hard at my best.

Basic knowledge in microsoft excel, google sheets and data organization. I am willing to learn quickly and committed to providing accurate and efficient work

Hi! I’m Perlas De La Peña, a Virtual Assistant and Customer Support professional with over 8 years of experience in IT supervision, airline operations, and eCommerce support.

I have experience supporting online businesses through customer service, order management, fulfillment, and day-to-day operations using platforms such as Shopify, Zendesk, Faire, ShipHero, and Google Workspace. I have also assisted with dropshipping operations, influencer outreach, content support, and administrative tasks.

My background in the airline industry, including Passenger Service and Load Control operations, strengthened my communication, coordination, and problem-solving skills in fast-paced environments where accuracy and attention to detail are essential.

I am highly organized, dependable, and quick to learn new tools and systems. I enjoy helping businesses stay organized, support their customers, and keep operations running smoothly. I’m always eager to contribute, learn, and grow with a team.

I specialize in building and supporting automation workflows that reduce manual work and improve system efficiency.
My experience is focused on AI-powered automations, workflow logic, and API-based integrations, using tools such as n8n, Zapier, JavaScript, and Google Workspace apps.
What I can help you with:
Building automation workflows from clear requirements
AI-based message and document processing
App integrations and data syncing
Automation testing, troubleshooting, and optimization
Logging and reporting via Google Sheets
Basic documentation and SOPs for automations
Automation systems I’ve built include:
AI-powered Gmail auto-labeling based on email intent
AI Facebook Messenger ----------- with booking automation and human handoff
AI finance assistant for document parsing, summarization, and reporting
I’m detail-oriented, reliable, and comfortable working with logic-heavy workflows that require careful testing and iteration.
If you need a VA focused on automation support and backend systems rather than sales or closing, I’d be happy to help.