Excel Specialist with expertise in data cleaning, encoding, automation, macros, pivot table and visualization. Skilled in creating efficient spreadsheets, linking data, and generating insightful reports to enhance decision and proficient in optimizing workflows for accuracy and efficiency.

I am a Strategic Workforce Management (WFM) Leader with 10+ years of experience in global BPO and service operations. I specialize in improving forecast accuracy and optimizing staffing models to drive operational efficiency through data analytics and automation.

What I bring to your team:

End-to-End WFM Lifecycle: Expert in forecasting, scheduling, capacity planning, and real-time operations (RTA).

Financial Impact: Proven track record in labor cost optimization, budget planning, and headcount modeling aligned with revenue forecasts.

Advanced Tech Stack: I don't just use WFM tools; I automate them using SQL, Python, and API integrations (Zapier/Make) to build custom dashboards.

Global Expertise: Extensive experience managing 24/7 global travel programs and enterprise-level demand forecasting.

A Chemical Engineering graduate with a minor in Project Engineering Management. Recently completed a data entry and Power BI project used in Service Quality Meetings during my internship, where I also supported day-to-day admin and task coordination. Experienced in organizing information, managing documents, and creating data visualizations to support decision-making. Skilled in English–Tagalog translation, with additional experience in data labeling and AI training support. Reliable, detail-oriented, and efficient in both technical and administrative tasks.

https://aacuabo.lovable.app/

Experienced and results-driven Power BI Developer. Skilled in data analysis,
ETL processes, and database management, with expertise in various data tools
and technologies.

, PI’m a Data and Business Intelligence Analyst with 8+ years of experience in a Telco BPO environment, specializing in operations and performance reporting.
I help businesses clean data, automate reports, and build clear dashboards that track KPIs and support decision-making.
What I can help you with:• Excel automation & advanced formulas• Power Query data cleaning & transformation• SQL reporting & data extraction• Power BI dashboards (KPIs, performance, ops metrics)• Operations & workforce reporting (AHT, SLA, productivity)
Tools I use: Excel, Power Query, SQL, Power BI, Power Pivot, Power Automate
I’m reliable, detail-oriented, and comfortable working with US-based teams and data.

With over 14 years of experience in reporting and engineering, I excel as a Data Analyst. My expertise lies in leveraging Power BI to extract actionable insights from complex data. As a dynamic team player, I've successfully delivered significant contributions to large-scale Qatar projects.

Appointment Setting, Customer Service, Technical Support,
Sales and Collection , Medical Billing

Hi! I'm Raymond , a detail-oriented Virtual Assistant with a strong background in customer service and administrative support.I specialize in:Responding to customer inquiries via email or chatManaging inboxes and calendarsData entry and reporting using Google Sheets or ExcelProviding professional, empathetic supportI take ownership of each task, communicate clearly, and always aim to resolve concerns with a positive tone. I’m computer literate, reliable, and focused on completing tasks on time with minimal supervision.I’m currently available for part-time remote work, and I'm excited to assist and grow with your team!

Are you a freight broker, dispatcher, or logistics company looking for a reliable VA who actually understands freight — not just admin tasks?

I'm Marichel, a Certified Industrial Engineer with 9+ years of cross-industry experience in quality control, data analytics, and remote operations — now fully trained and transitioning into the logistics industry as a Freight Broker VA and Truck Dispatcher.

While my background is rooted in manufacturing and remote support, I have invested in building end-to-end freight knowledge through dedicated certification and training. I am equipped in:
Freight & Dispatch: LTL/FTL Rate Quoting | Track & Trace | BOL & POD Management | Carrier Coordination | Rate Confirmation | Load Board Navigation (DAT) | Freight Class Calculation (NMFC) | Driver-Broker-Shipper Communication | Export Documentation

Data & Reporting: Power BI Dashboards | Advanced Excel | KPI Reporting | SPC | SQL | R Programming

AI & Automation: Claude AI | ChatGPT | Microsoft Copilot | Workflow Automation | Monday.com

Quality & Operations: Lean Six Sigma Yellow Belt | QA/QC | Process Improvement | DMAIC | 5S

VA & Admin: Calendar & Email Management | HubSpot CRM | Google Workspace | Canva | Executive Support

Flexible and available for full-time remote work aligned with US Eastern or Pacific Time zones and treat your business as my own. I am not just looking for a job — I am looking for a long-term client where I can add measurable value from Day 1.

Portfolio: https://ops-data-portfolio-ceozb19.gamma.site/

Certifications: Freight VA | Truck Dispatcher | Claude AI | VA 101 | Power BI | Lean Six Sigma YB | Train the Trainer | Certified Industrial Engineer

• Mechanical Engineer with 9 years in the Field of Architecture, Engineering, and Construction.
• My roles are mainly for Supervising, Project Management, Design and Estimate, and Quality Assurance and Quality Control.
• Confident in modelling and drafting, using CAD and REVIT.

Data analyst specializing in Power BI, Excel, and Python. Experienced in data annotation and data quality control using CVAT.

I am Allan Pedra Mautante, a Business Intelligence and Reporting Analyst with over 10 years of experience in data analytics, workforce reporting, dashboard development, and business intelligence within the BPO industry. I specialize in transforming complex data into meaningful insights that help organizations improve performance, optimize operations, and make data-driven decisions.

What I Can Do

• Build interactive Power BI and Domo dashboards for KPI monitoring and executive reporting
• Develop automated reporting solutions using Advanced Excel, Power Query, VBA, Macros, and Power Pivot
• Design and maintain data models for accurate and scalable reporting
• Analyze workforce and operational data to identify trends, opportunities, and performance gaps
• Create custom reports tailored to business requirements and stakeholder needs
• Automate repetitive reporting processes to improve efficiency and reduce manual effort
• Deliver actionable insights that support strategic planning and business growth

Key Skills

• Power BI (DAX, Data Modeling, Dashboards)
• Domo Analytics & Dashboard Development
• Advanced Excel (Power Query, VBA, Macros, Power Pivot)
• Business Intelligence & Data Analytics
• Workforce Management Reporting
• KPI Development & Performance Tracking
• Process Automation & Reporting Optimization
• Data Visualization & Executive Reporting

Why Hire Me

I deliver reporting solutions that are:
• Accurate and Reliable
• Automated and Efficient
• Easy to Understand
• Designed for Business Decision-Making

Whether you need powerful dashboards, automated reports, workforce analytics, or business intelligence solutions that drive results, I am committed to helping you turn data into measurable business value.

I specialize in data cleaning, KPI design, dashboard creation, discipline/attendance scoring models, and turning raw business data into clear insights using Power BI, SQL, and Excel.

My recent projects include:

• Building a shift-based discipline scoring model using SQL + Power BI.
• Creating a department tolerance index to identify high-risk teams.
• Cleaning IN/OUT attendance logs, leave records, and schedules.
• Designing executive summary dashboards with drill through pages.
• Producing clean documentation, presentations, and analysis reports.

With an accounting background, I understand both business logic and data logic — giving you dashboards and analyses that are not only correct, but also easy for your team to use and understand.

I'm organized, reliable, detail-oriented, and easy to work with.
If you need accurate reporting, clean data, and clear insights —l can help.

Innovative Software Engineer and Data & AI Specialist with a passion for building intelligent automation platforms and data-driven solutions. Recognized for architecting end-to-end systems that transform business operations, accelerate decision-making, and deliver measurable impact. Expert in Azure Data Services, Power BI, and AI-powered automation, with a proven ability to lead innovation from concept to deployment.