I am an experienced insurance professional with over 10 years of expertise in claims processing, policy administration, client servicing, and insurance operations. Throughout my career, I have worked with leading organizations including Willis Towers Watson, Accenture, AIG Shared Services, and Document Management Validation.
Currently serving as a Client Specialist at Willis Towers Watson, I manage insurance documentation, renewals, endorsements, certificates, policy records, and insurer communications. My experience includes supporting account managers, coordinating with underwriters, preparing renewal reports, and ensuring compliance with insurance regulations and company standards.
Previously, I worked as a Claims Adjuster handling claim investigations, policy coverage reviews, claim settlements, and customer inquiries. I also have extensive experience in claims intake, document validation, data processing, and quality assurance.
My strengths include:• Insurance Policy Administration• Claims Processing and Claims Management• Client Servicing and Account Support• Data Entry and Document Management• Policy Renewals and Endorsements• Report Preparation and Compliance• Customer Service• Microsoft Office (Excel, Word, Outlook)• Attention to Detail and Accuracy• Time Management and Multitasking
I am a reliable, detail-oriented, and results-driven professional who takes pride in delivering high-quality work. I thrive in fast-paced environments, adapt quickly to new systems and processes, and am committed to providing excellent service to both clients and internal stakeholders.
I am currently seeking remote opportunities where I can leverage my insurance industry expertise, strong analytical skills, and dedication to operational excellence to help businesses achieve their goals.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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