I am a detail-oriented Virtual Assistant with over 5 years of experience in U.S. property management support, maintenance coordination, and customer service. I?ve worked with residential and commercial properties, handling work orders, vendor coordination, tenant communication, and emergency maintenance requests.
My background includes roles as a Maintenance Coordinator, Estimator/Designer, and Cost Engineer, which gives me a strong technical and operational foundation. I?m comfortable managing high-volume maintenance tickets, prioritizing urgent issues, and ensuring timely resolution while keeping owners and tenants informed.
Core Experience & Skills:
1.Maintenance coordination (U.S. property management)
2.Work order management & dispatch
3.Vendor follow-ups and scheduling
4.Tenant and owner communication
5.Emergency maintenance handling
6.CRM and property management software
7.Customer service and conflict resolution
8.Administrative and operations support
Software & Tools:
1.Buildium
2.Property Meld
3.Revela
4.GoHighLevel CRM
5.Google Workspace
6.Microsoft Office
Im reliable, organized, and used to working independently in remote roles. I focus on accuracy, response time, and clear communication. My goal is to help property managers run smoother operations and keep maintenance issues under control.
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