Turning calls into clients and revenue.

Enter and categorize expenses, create invoices, record payments, manage bills and vendor payments, reconcile accounts, and generate basic financial reports.

I usually record expenses on our platform, as we manage rental properties for this client. I also prepare Purchase and Sale Agreements whenever we acquire new properties, list properties on the Fresno MLS, and handle batch texting to reach clients efficiently.

I have almost 6 years of experience in the Real Estate industry working with US clients. I started as a Real Estate Admin handling accounts payable in QuickBooks and managing contracts and records. Later, I became a Cold Caller, speaking with property owners to understand their motivation, timeline, property condition, and price.

Works with motivated sellers, evaluates properties, runs comps, and negotiates win-win deals to drive revenue and close transactions.

Handled customer inquiries via phone, chat, and email; processed orders, returns, and refunds; resolved account and delivery issues; updated customer records in CRM; and met quality and response-time targets.

While handling a call on Amazon.com, I assisted an elderly customer who was unfamiliar with placing an order on her cellphone. I patiently guided her step by step through the process until she completed her purchase, ensuring a smooth and positive customer experience.

Recording income and expenses, managing invoices and payments, reconciling accounts, and generating financial reports using QuickBooks.

Making outbound calls to property owners, qualifying leads, gathering property information, explaining services, setting appointments, and following up to generate potential real estate deals.

Contacting property owners, qualifying leads, and scheduling appointments for agents or acquisition teams to discuss buying or selling properties.

Answering customer calls, addressing inquiries or issues, providing product or service information, and ensuring a positive experience.

Listening to recorded calls with property owners and accurately typing the conversation into written form for records, follow-ups, and lead tracking.

Managing data, creating spreadsheets, tracking information, generating reports, and organizing records using Microsoft Excel.

Handling customer inquiries and issues over the phone in English, providing accurate information, and ensuring a positive customer experience.