E-commerce Proficiency: Extensive experience with Shopify for order fulfillment and customer management, along with expertise in Stripe for payment processing.
Technical Background: IT graduate with hands-on experience as an IT officer, capable of addressing technical issues and optimizing e-commerce systems.
Customer Service Expertise: Proven track record in customer service roles, skilled in resolving inquiries and enhancing the customer experience.
Dropshipping Knowledge: Proficient in using DSers and AliExpress for managing supplier relationships and streamlining dropshipping processes.
Attention to Detail: Strong organizational skills to ensure accurate order processing, inventory management, and adherence to refund policies.
Analytical Mindset: Ability to analyze data and feedback to drive continuous improvement in e-commerce operations.
Effective Communication: Exceptional written communication skills, facilitating clear interactions with customers and team members.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.