13 years of experience in Telesales, Customer Service, Appointment setting and a Virtual assistant expert. Worked 2 years for Australian Companies and 11
years for US and Canada. Handled Real estate, Insurance sales, Telco company sales, Web development telemarketing, Customer support and admin tasks. I aim to work long term and deliver quality results for clients.
My skills include but are not limited to:
• Telemarketing/Cold Calling
• Customer Support (Telephone and Chat
Support)
• Real Estate Appointment
setting
• Data Entry
•
• Social media management
• Google Docs/Excel
• Salesforce
• Zendesk
• Mailchmp
By the simplest definition, a virtual office assistant is an independent contract worker who provides administrative, creative or technical services. Often that means handling the same types of tasks as an office secretary or manager, but doing them from a home office, using the virtual assistant's own computer equipment, software, phone and Internet connection.
I drive and determination to see clients succeed.
I have the ability to work as part of a team.
Having an excellent customer service skills. And the basic understanding of business operation, including budgeting, creating business and marketing plans, contracts and agreements and time management.
I am responsible for providing, developing and maintaining efficient and confidential administrative support to the principal of the practice.
I operate with a high degree of independence in performing the duties of the position while maintaining open communication with the principal of the business and the office manager.
I ensure assigned tasks are completed within specified time frame and with a minimum number of errors or omissions.
I make sure the maintenance of the CRM and ensuring all information is recorded, updated and accurate at all times. I prepare a timely and accurate presentations and reports using Microsoft Office applications including Word, Power Point and Excel.
I manage social media accounts platforms
I do basic website maintenance and blog management.
I also do a preparation of monthly newsletter.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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