With over two years of experience at Optum
RX/UnitedHealthcare, I have honed my skills in various medical and office
tasks. From working as an Emergency Medical Technician for a year to my current
role as a Pharmacy Helpdesk Specialist, I possess a diverse skill set that
includes assisting with medical tasks and handling Prior Authorization for
patients' medications.
As a mentor at my previous workplace, I have
effectively trained new hires, showcasing my ability to share knowledge and
skills with others. I am known for being hardworking, efficient, and adaptable,
always ready to take on challenges and undergo further training to enhance my
capabilities.
My background has equipped me to liaise
effectively with doctor's offices and pharmacies, ensuring smooth authorization
processes for patients' medications and insurance coverage. I am flexible with
negotiations and eager to contribute my expertise to serve and work with your
team effectively.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Graduated as a Computer Engineering with ample knowledge about computer both Software and Hardware.
Experience: 2 - 5 years
Customer Service Skill, Take Member and provider calls that handles pharmacy benefit concern with regards to members medication and insurance information. Process Prior Authorization and do benefit troubleshooting thus member with rejected medication.
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