CSR III |SEO Specialist| Web Writer| SMM |Appointment Setter

Executed professional calling campaigns for solar, roofing, HVAC system installations, qualified prospects, and consistently delivered an average of one to four successful transferred appointments per day, while also contributing to a 4% boost in ADU-related sales

Developed compliant web content covering U.S. state insurance regulations, driver licensing procedures, and traffic violation laws

Executed professional calling campaigns for solar, roofing, HVAC system installations, qualified prospects, and consistently delivered an average of one to four successful transferred appointments per day, while also contributing to a 4% boost in ADU-related sales

Utilized for vehicle state projects such as Auto Insurances drafts if submitted , for editing with the client

Manage a high volume of inbound communications with pharmacies and prescribers, ensuring accurate, on-brand, and timely responses in a regulated environment Resolve premium, reimbursement, and payment-system discrepancies, protecting customer trust and account accuracy Identify and escalate misleading marketing claims, contributing to a 5% reduction in insurance complaints — direct experience spotting and correcting brand-damaging messaging

Qualify prospects through their credit score for no obligation in home assessment provide rebates through the Inflation Reduction Act Program (2022)