Adaptable Professional with a background in customer service and corporate communication. Proficient in digital collaboration tools like Google Workspace, Asana, and Slack. I managed 50+ daily inquiries while maintaining a 98% customer satisfaction rate, and I am excited to bring these problem-solving skills to diverse client projects.
IT BACKGROUND
CALL CENTER EXPERIENCE
DATA ENTRY EXPERIENCE
SOCIAL MEDIA FAMILIARITY
MICROSOFT OFFICE/GOOGLE WORKSPACE SKILLS
GRAPHIC DESIGN SKILLS
AI TOOL MANAGEMENT AND CRM FAMILIARITY
Experience: 1 - 2 years
Experience: 1 - 2 years
Tech-savvy and customer-focused professional with experience in technical support, troubleshooting, and client assistance. Skilled in resolving technical concerns, navigating computer systems, managing costumer interactions, and delivering reliable support with professionalism and efficiency.
Experience: 1 - 2 years
Reliable and detail-oriented Data Entry specialist with experience in data entry, database management, and administrative tasks. Capable of handling high volumes of data with accuracy and efficiency while ensuring organized records and timely completion of tasks.
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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