People-first operations and customer support leader with experience spanning customer service, e-commerce, banking, team leadership, onboarding, and people development. I’ve grown from frontline support into leadership by driving performance, improving processes, coaching talent, and building strong teams.
I want to be known as a dependable and solutions-driven leader who leads with ownership, empathy, and impact, someone who develops people, improves operations, and delivers results.
Experience: 5 - 10 years
Entire duration of work experience, I have been an inbound customer service support while answering emails and chat at the same time as scheduled.
Experience: 2 - 5 years
I have familiarized myself with e-Commerce specifically with Shopify for about 5 years. From being in the frontline to becoming a leader.
Experience: 5 - 10 years
People-first operations and customer support leader with experience spanning customer service, e-commerce, banking, team leadership, onboarding, and people development. I’ve grown from frontline support into leadership by driving performance, improving processes, coaching talent, and building strong teams.
Experience: 5 - 10 years
During my retail and eCommerce experience, I have been handling emails as customer support representative
Experience: 5 - 10 years
During my eCommerce experience, I was a chat support helping 2-3 customers at the same time.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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