Richelyn

Team Leader- Customer Care team

40 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $5.49/hour ($660.00/month)

Bachelors degree

Last Active

April 28th, 2026 (60 days ago)

Member Since

April 28th, 2026

Profile Description

I’m a people leader who believes that flexibility only works when it’s matched with responsibility and accountability. I focus on clear processes, strong communication, and consistent delivery.
I’m comfortable challenging gaps, validating RCAs, and aligning with stakeholders to make sure issues are handled properly and don’t repeat. I value professionalism, ownership, and transparency—and I expect the same from the teams I work with. I wanted to be known for leading with clarity and accountability, ensuring flexibility is matched with ownership, quality, and consistent delivery.

Top Skills

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: 5 - 10 years

Experience: 10+ years

Proficient with Sabre, Amadeus

Experience: 10+ years

I expect team members to act like working adults—owning mistakes, responding professionally, and self‑reflecting when gaps are identified. I address issues without emotion, focusing on solutions and learning. I separate team expectations (public) from individual coaching (private). I care about output, quality, and delivery—but you also understand context, workload, and capacity.

Basic Information

Age
38
Gender
Female
Website
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Address
Binangonan, RIZAL
Tests Taken
None
Government ID
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