Remote Sales & Account Management Specialist with 19 years of experience supporting U.S., AU, CAD, and APAC-based clients. Skilled in managing accounts, resolving complaints, handling orders, and providing reliable sales support in fast-paced, remote setups.
What I bring to your team:Account Management: Maintain and grow client accounts through clear communication, proactive follow-ups, and trust-building. Experience managing 50+ accounts simultaneously.
Sales Support: Prepare quotes, proposals, and sales reports. Coordinate with internal teams to ensure smooth deal closure.
Order Management: Handle end-to-end order processing, inventory checks, and delivery coordination with high accuracy and minimal errors.
Complaint Resolution: De-escalate issues, address client concerns professionally, and turn problems into opportunities for retention.
Tools: Proficient in CRM systems, MS Excel, and common helpdesk/order platforms. Quick learner of new tools.
Work style: Self-motivated, dependable, and available for flexible hours to match your timezone. Strong written and verbal English communication. I understand the importance of responsiveness and accountability in remote work.
Looking for long-term opportunities where I can support your sales operations, keep clients happy, and help your team hit targets.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
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